Useful information for asylum seekers, refugees, and migrants in Coventry.
For information on coronavirus (COVID-19) please see our ‘Health’ pages and click ‘General Information’
Hello and Welcome to Coventry!
The aim of this platform is to provide you with information which will help you
settle into Coventry. We want to help you understand and make the most of what services are
available to you and/or your family- whether you have just arrived or lived here for a while.
Follow the steps below on how to use the ‘Welcome to Coventry’ platform.
Enjoy! We hope this platform helps you to access all the necessary information you may need here
Are you an...
An asylum seeker is an individual who is seeking international protection. In countries with individualised procedures, an asylum seeker is someone whose claim has not yet been finally decided on by the country in which he or she has submitted it. Not every asylum seeker will ultimately be recognised as a refugee, but every refugee is initially an asylum seeker.
A refugee is a person who has fled their country of origin and is unable or unwilling to return because of a well-founded fear of being persecuted because of their race, religion, nationality, membership of a particular social group or political opinion. A refugee would usually have a recognised status i.e. leave to remain.
An economic migrant is someone who leaves his or her country of origin purely for financial and/or economic reasons. Economic migrants choose to move in order to find a better life and they do not flee because of persecution. Therefore they do not fall within the criteria for refugee status and are not entitled to receive international protection. Migrants will include people from EU and non-EU countries that have a valid UK resident permit.
Install the app on your home screen for quick and easy access.
Just tap then 'Add to Home Screen'.
Install the app on your phone or tablet. Providing you have access to the
internet you can use
this app at any time.
Choose one of the three categories. Are you an
Asylum Seeker, Refugee or Migrant?
Select a subject which you would like to find out more about.
Within Health, Housing and Benefits, Education, Employment and
Volunteering, Help and
Advice and Living Together, are useful links to key information on subjects you may wish to
Go to the interactive map. This provides a visual and interactive map which
enables you to
locate services which you can access in Coventry. Enabling the map to identify your location
you to find the services which are closest to you.