General Information

Coronavirus (COVID-19)

The following information is from Public Health England and Gov.UK web pages. Last updated 2.12.2020

It provides

Our Response as a Council

To read about our response as a council please click here.

If you need help during the crisis please download this flyer and see how Coventry City Council can help.

Guidance for Coventry

From the 2nd December 2020 the 3 tier system will be reinstated in England. Coventry will be placed in Tier 3. This means that Coventry is on ‘very high alert’.

These new restrictions are outlined below.

Please note that during the Christmas period (23-27 December)  different rules on social contact will apply.

COVID-19 case numbers are rising rapidly across the whole of the UK and in other countries. We must act now to control the spread of the virus. The single most important action we can all take, in fighting coronavirus, is to stay at home, to protect the NHS and save lives.

When we reduce our day-to-day contact with other people, we will reduce the spread of the infection. That is why, from 2nd December, people in Coventry must follow the rules below. These cover

  • Hands, face, space
  • Meeting family an friends
  • Protecting people at risk
  • Business and venues
  • Going to work
  • Going to school, college or university
  • Childcare
  • Visiting relatives in care homes
  • Travel
  • Weddings, civil partnerships, religious services and funerals
  • Sports and physical activity
  • Moving home
  • Financial support

Hands. Face. Space.

Remember, ‘Hands. Face. Space’:

  • hands: wash your hands regularly and for 20 seconds
  • face: wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • space: stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings)

When meeting people you do not live with, it is important to do so outdoors where possible, or to make sure that any indoor venue has good ventilation (for example by opening windows so that fresh air can enter).

Meeting family and friends

Meeting indoors

You must not meet socially indoors with anybody you do not:

Unless a legal exemption applies.

‘Indoors’ means any indoor setting, including:

  • private homes
  • other indoor venues such as pubs and restaurants

Meeting outdoors

You must not meet socially (in a private garden or at most outdoor public venues), with anybody you do not:

Unless a legal exemption applies.

However, you can see friends and family you do not live with (or do not have a support bubble with) in some outdoor public places, in a group of up to 6. This limit of 6 includes children of any age.

These outdoor public places include:

  • parks, beaches, countryside accessible to the public, forests
  • public gardens (whether or not you pay to enter them)
  • allotments
  • the grounds of a heritage site
  • outdoor sports courts and facilities
  • playgrounds

You can continue to meet in a group larger than 6 if you are all from the same household or support bubble, or another legal exemption applies.

Support and childcare bubbles

There is separate guidance for support bubbles and childcare bubbles across all tiers. Support bubbles have been expanded. From 2 December you can form a support bubble with another household if you:

  • are the only adult in your household (any other members of the household having been under 18 on 12 June 2020), or are an under 18 year old living alone
  • live with someone with a disability who requires continuous care and there is no other adult living in the household
  • live with child under 1, or who was under 1 on 2 December 2020
  • live with a child under 5, or who was under 5 on 2 December 2020, with a disability

Meeting in larger groups

There are exceptions where people can continue to gather indoors or in private gardens, or in groups larger than 6, in outdoor public places:

  • as part of a single household or support bubble
  • in a childcare bubble (for the purposes of childcare only)
  • for work, or providing voluntary or charitable services, including in other people’s homes (read guidance on working safely in other people’s homes)
  • for registered childcare, education or training – meaning education related to a formal curriculum or training that relates to work or obtaining work
  • for supervised activities provided for children and those who were under 18 on 31 August 2020, including wraparound care (before and after-school childcare), children’s groups, activities for under-18s, and children’s playgroups
  • for parent and toddler groups – up to a maximum of 15 people. Under-5s do not count towards this limit. These cannot take place in private dwellings.
  • for arrangements where children do not live in the same household as both their parents or guardians
  • to allow contact between birth parents and children in care, as well as between siblings in care
  • for prospective adopting parents to meet a child or children who may be placed with them
  • support groups of up to 15 participants – formally organised groups to provide mutual aid, therapy or any other form of support, where it is necessary for these to take place in person. These cannot take place in private dwellings. Under-5s do not count towards the 15 person limit for support groups
  • for birth partners
  • to provide emergency assistance, and to avoid injury or illness, or to escape a risk of harm
  • to see someone who is dying
  • to fulfil a legal obligation, such as attending court or jury service
  • for gatherings within criminal justice accomodation or immigration detention centres
  • to provide care or assistance to someone vulnerable, or to provide respite for a carer
  • for a wedding or equivalent ceremony where the organiser has carried out a risk assessment and taken all reasonable measures. Receptions are not permitted to limit the risk of transmission of the virus – up to 15 people. These cannot take place in private dwellings, except for weddings that take place in exceptional circumstances where one of the parties is seriously ill and not expected to recover.
  • for funerals – up to a maximum of 30 people – and for commemorative events, such as wakes or stonesettings – up to 15 people. These cannot take place in private dwellings
  • to visit someone at home who is dying, or to visit someone receiving treatment in a hospital, hospice or care home, or to accompany a family member or friend to a medical appointment
  • for elite sportspeople (and their support teams if necessary, or parents/guardians if they are under 18) to compete and train
  • for organised outdoor sport and physical activity and organised sports for disabled people to facilitate a house move

Where a group includes someone covered by an exception (for example, someone who is working or volunteering), they are not generally counted as part of the gatherings limit. This means, for example, a tradesperson can go into a household without breaching the limit, if they are there for work, and the officiant at a wedding would not count towards the limit.

If you break the rules

The police can take action against you if you meet in larger groups. This includes breaking up illegal gatherings and issuing fines (fixed penalty notices).

You can be given a fixed penalty notice of £200 for the first offence, doubling for further offences up to a maximum of £6,400. If you hold, or are involved in holding, an illegal gathering of over 30 people, the police can issue fines of £10,000.

Keeping you and your friends and family safe

When meeting friends and family you should also:

Protecting people more at risk from coronavirus

If you have any of the following health conditions, you may be clinically vulnerable, meaning you could be at higher risk of severe illness from coronavirus. If you are clinically vulnerable you:

  • can go outside as much as you like but you should still try to keep your overall social interactions low
  • can still go to school
  • should still access the social care and medical services you need
  • can visit businesses, such as supermarkets, pubs and shops, whilst keeping 2 metres away from others wherever possible or 1 metre plus other precautions, but consider doing so at quieter times of the day
  • should continue to wash your hands carefully and more frequently than usual and maintain thorough cleaning of frequently touched areas in your home and/or workspace

Clinically vulnerable people are those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (that is, anyone instructed to get a flu jab each year on medical grounds):
    • chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
    • chronic heart disease, such as heart failure
    • chronic kidney disease
    • chronic liver disease, such as hepatitis
    • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), or cerebral palsy
    • diabetes
    • a weakened immune system as the result of certain conditions or medicines they are taking (such as steroid tablets)
    • being seriously overweight (a body mass index (BMI) of 40 or above)
    • pregnant women

There is a further group of people who are defined, also on medical grounds, as clinically extremely vulnerable to coronavirus – that is, people with specific serious health conditions. At each tier, there is additional advice that clinically extremely vulnerable people must follow.

Businesses and venues

As well as specific exemptions set out below, any closed business can remain open for:

  • providing essential voluntary services or urgent public support services, including the provision of food banks or other support for the homeless or vulnerable people, blood donation sessions, support in an emergency
  • for the making of a film, television programme, audio programme or audio-visual advertisement
  • for the purpose of voting or related activities

Hospitality

Hospitality settings, such as bars (including shisha bars), pubs, cafes, restaurants, and social clubs must close except for takeaway, delivery and click and collect services. This includes restaurants and bars within hotels or member’s clubs. Exemptions apply for the following settings:

Cafes and canteens at:

  • hospitals, care homes, or supported housing as part of extra care schemes
  • schools and providers of post-16 education and training, such as further education colleges
  • higher education accommodation, and at higher education providers (where there is no practical alternative for staff and students to obtain food and where alcohol is not served for consumption on the premises)
  • criminal justice accommodation or immigration detention centres
  • naval/military/airforce or MoD facilities
  • workplace canteens (where there is no practical alternative and where alcohol is not served for consumption on the premises)

Services providing food or drink to those experiencing homelessness can also remain open.

Businesses and venues selling alcohol for consumption off the premises can continue to do so as long as this is through takeaway, delivery service, click-and-collect or drive-through

Food or alcohol purchased from a hospitality premises via takeaway or click-and-collect may not be consumed on any part of that premises, including beer gardens, as well as adjacent seating to the premises (with exceptions for motorway service areas, airports, seaports, the international terminal at Folkestone and public transport services although these places cannot sell alcohol after 11pm).

Businesses must not provide shared smoking equipment for use on the premises.

Accommodation

Accommodation such as hotels, B&Bs, campsites, holiday lets and guest houses must close. These premises can only open for a person, who:

  • is unable to return to their main residence
  • uses it as their main residence
  • needs it while moving house
  • needs it to attend a funeral, linked commemorative event or following a bereavement of a close family member or friend
  • is isolating themselves from others as required by law
  • is an elite athlete (or their coach) and needs it for training or competition
  • needs it for work purposes, or to provide voluntary or charitable service
  • was staying there immediately before the area entered Tier 3
  • needs it to attend education or training
  • is a carer for someone they live with and is seeking respite
  • needs to attend a medical appointment or treatment

They can also open:

  • to enable voting, including an overseas election
  • as a women’s refuge or a vulnerable person’s refuge
  • for any purpose requested by the Secretary of State, or a local authority

Businesses that remain open in law, but are located within accommodation, such as a spa within a hotel, can remain open.

These restrictions on accommodation do not apply between 22 to 28 December 2020. This means that accommodation may open during this period for people to stay in order to be located near their Christmas bubbles. However other restrictions, such as those on hospitality and social contact still apply – so people cannot mix with their Christmas bubble in a hotel, for example, unless a member of their bubble lives their permanently. Please see separate guidance for more information on the rules for social contact during the Christmas period (23 to 27 December).

Closed entertainment venues and visitor attractions

The following entertainment and tourist venues must close:

  • indoor play centres and areas, including inflatable parks and soft play centres and areas (other than for people who have a disability)
  • trampolining parks (other than for elite athletes, people with a disability, supervised activities for children and for formal education or training purposes)
  • casinos
  • bingo halls
  • bowling alleys
  • indoor skating rinks (other than for elite athletes, professional dancers and choreographers, people with a disability, supervised activities for children and for formal education or training purposes)
  • amusement arcades and adult gaming centres
  • nightclubs and adult entertainment venues
  • laser quests and escape rooms
  • cinemas, theatres concert halls – other than drive-in events, broadcasting performances, training or rehearsal
  • circuses
  • snooker and pool halls (other than for elite athletes)

At the following outdoor entertainment venues, the indoor attractions must close:

  • zoos, safari parks, and aquariums
  • other animal attractions including farms
  • water parks and aqua parks
  • model villages
  • museums, galleries and sculpture parks
  • botanical or other gardens, biomes or greenhouses
  • theme parks, fairgrounds and funfairs
  • adventure playgrounds and parks, including ziplining
  • visitor attractions at film studios,
  • heritage sites such as castles, stately homes or heritage railways
  • landmarks including observation wheels and viewing platforms

Other restricted venues

Conference centres and exhibition halls are closed for the purposes of hosting conferences, exhibitions, trade shows, private dining events or banquets

Venues which can remain open

The following outdoor venue can remain open:

  • outdoor tourism and entertainment venues can remain open subject to following the relevant rules and guidelines
  • outdoor cinemas, theatres and concert venues can remain open for drive-in only, but must close at 11pm, other than for the purposes of concluding a performance which began before 10pm
  • outdoor events, such as funfairs can continue to happen in line with COVID-secure guidance – other than large outdoor performance events (performances, shows and screenings), which must be drive-in only
  • leisure and sports facilities may continue to stay open, but group exercise classes (including fitness and dance) should not go ahead
  • retail premises may open, other than shops situated inside closed premises that cannot be accessed directly from the street – retail premises within accommodation may also stay open
  • personal care and close contact services such as hairdressers and barbers, beauty salons, tattoo parlours, nail salons, spas and beauty services, saunas, steam rooms, massage parlours and tanning salons can remain open.
  • community centres and halls, and libraries can remain open. Group events should not take place, unless there’s a specific legal exemption to the social contact rules e.g. support groups, supervised activities for children.
  • recycling and waste centres, car parks, and public toilets may continue to stay open

All businesses and venues should follow COVID-secure guidelines to protect customers, visitors and workers.

In certain indoor settings, staff and customers must wear face coverings, unless they have an exemption.

Businesses must ensure that if their workers need to self-isolate, they do not work outside their designated place of self-isolation.

Some businesses have to collect customer, visitor and staff data to support NHS Test and Trace.

If businesses fail to comply with these restrictions, they can face fines of up to £10,000, prosecution or closure.

Going to work

Everyone who can work from home should do so.

Where people cannot do so – including, but not limited to, people who work in critical national infrastructure, construction, or manufacturing – they should continue to travel to their workplace.

Public-sector employees working in essential services, including education settings, should continue to go into work where necessary.

The risk of transmission can be substantially reduced if COVID-19-secure guidelines are followed closely. Extra consideration should be given to those people at higher risk.

If you are clinically extremely vulnerable you can go to work as long as your workplace is COVID-secure. Gatherings for work purposes are only allowed where they are reasonably necessary. If meetings take place in the workplace, workplaces should be set up to meet the COVID-secure guidelines. Meals to socialise with work colleagues are not permitted.

For more information, read the guidance on how to return to work safely.

Going to school, college and university

The government has prioritised ensuring all children and young people can attend school and college safely, to support their wellbeing and education and help working parents and guardians. All pupils should continue to attend school and colleges, unless required to self-isolate, when their school and college should provide them with high quality remote education.

Universities

Universities should follow guidance on reopening buildings to ensure they have safety measures in place to minimise the spread of the virus.

If you’re a student, you can meet in groups of more than your household as part of your formal education or training. Students should expect to follow the guidance and restrictions. You should socially distance from anyone you do not live with wherever possible.

University students are allowed to change their household temporarily once after 2 December to return home for Christmas. After that point they should comply with the social contact limits above as if their family home is their household. This will not affect any support bubble arrangements their family home is part of. Where available, students should take advantage of a free test from their university before departing.

Schools

In schools and colleges where year 7 and above are educated, face coverings should be worn by adults (staff and visitors) and pupils when moving around indoors, such as in corridors and communal areas where social distancing is difficult to maintain.

Read the guidance for teachers, school leaders, carers and parents on education and childcare.

Childcare

There are several ways that parents and carers can continue to access childcare in tier 3. You can get childcare support from:

  • registered childcare providers
  • professional childcare providers in the home such as nannies (read guidance on working safely in other people’s homes)
  • other supervised activities provided for young people (including anyone who was under 18 on 31 August 2020) – including wraparound care, youth groups and activities, and children’s playgroups
  • people in a childcare bubble – parents are able to form a childcare bubblewith one other household for the purposes of informal childcare, where the child is 13 or under
  • people in a support bubble – some households will also be able to benefit from being in a support bubble

Friends or family who do not live with you and are not part of a support or childcare bubble must not visit your home to help with childcare. Childcare bubbles are to be used to provide childcare only, and not for the purposes of different households mixing where they are otherwise not allowed to do so. Read guidance on making and using a childcare bubble.

Visiting relatives in care homes

Visits to care homes can take place with arrangements such as substantial screens, visiting pods, and window visits. Regular testing will be offered to up to two family members or friends per resident by Christmas, which – when combined with other infection-control measures such as PPE – will support indoor visits with physical contact. Detailed guidance will be published shortly.

Travel

You can continue to travel within your area for reasons such as:

  • travelling to venues that are open
  • for work
  • for education
  • to access voluntary, charitable or youth services
  • because of caring responsibilities
  • for moving home
  • to visit your support bubble
  • to receive medical treatment

You should avoid travelling outside your area and reduce the number of journeys you make wherever possible.

Walk or cycle where you can and plan ahead and avoid busy times and routes on public transport. Where that is not possible and you need to travel. Read safer travel guidance.

Avoid car sharing with anyone from outside your household or your support bubble – read guidance on car sharing.

You must not travel if you are experiencing any coronavirus symptoms, are self-isolating as a result of coronavirus symptoms, are sharing a household or support bubble with somebody with symptoms, or have been told to self-isolate after being contacted by NHS Test and Trace.

Travelling into or out of a Tier 3 alert level area

Avoid travelling outside your area, including for overnight stays, other than where necessary, such as:

  • for work
  • for education
  • to access voluntary, charitable or youth services
  • because of caring responsibilities
  • for moving home
  • to visit your support bubble
  • for a medical appointment or treatment

Where necessary, you can travel through other areas as part of a longer journey.

If you live in a Tier 3 area, you must continue to follow Tier 3 rules when you travel to a Tier 1 or Tier 2 area. You must not stay with anyone you do not live with elsewhere in the UK or visit their home (unless you share a support bubble).

Overnight stays

If you are travelling, you should only do so alone or with members of your household or support bubble, and should follow the safer transport guidance.

If you live in a Tier 3 area, you should avoid staying overnight outside of your area other other than where necessary, such as:

  • for work
  • for education
  • because of caring responsibilities
  • to visit your support bubble
  • for moving home
  • to access voluntary, charitable or youth services
  • for a medical appointment or treatment

If you live elsewhere, you should avoid staying overnight in a Tier 3 area other than for this type of reason.

This means you should not leave a Tier 3 alert level area to stay in a second home.

You must not stay with anyone you do not live with from a Tier 3 alert level area, or visit their home, unless you share a support bubble.

In a Tier 3, you should avoid travelling outside of your area. If you do need to travel abroad see the Foreign, Commonwealth and Development Office Travel Advice for your destination and the travel corridors list.

When travelling, it is important that you respect the rules in Scotland, Wales and Northern Ireland and do not travel to different parts of the UK where your intended activities there would be prohibited by legislation passed by the relevant devolved administration.

There is guidance on what to do if you’ve booked holiday accommodation in a local restriction area.

During the Christmas period (23 to 27 December) different rules on travel will apply.

Weddings, civil partnerships, religious services and funerals

Weddings, civil partnership ceremonies and funerals must only take place in COVID-secure venues or in public outdoor spaces unless in exceptional circumstances.

You can have up to:

  • 15 people for wedding or civil partnership ceremonies – but receptions are not permitted
  • 30 people for funerals
  • 15 people for wakes or linked ceremonial events (such as stone-settings) before or after the funeral

The limits above are the maximum number for all attendees at the event, for example at a wedding or civil partnership ceremony to include the couple and guests. Anyone working at a wedding, civil partnership ceremony, funeral or linked ceremonial event is not included in the limit. Within these larger gatherings, social distancing should still be followed between people who do not live together or share a support bubble.

Read the guidance on small marriages and civil partnerships and managing a funeral during the coronavirus pandemic.

Places of worship

You can attend places of worship for a service. However, you must not mingle with anyone outside of your household or support bubble.

You should follow the national guidance on the safe use of places of worship.

Sport and physical activity

In line with guidance from sporting national governing bodies, you can take part in organised sport and physical activity outdoors with any number of people. However, you should avoid contact in training and, for some sports, avoid contact in all activities. Read the guidance on what this means for your sport.

Gyms and sports facilities will be open for individual exercise and exercise in single households or support bubbles only. Indoor group activities and exercise classes should not take place.

You can continue to do unlimited exercise alone, or in an outdoor public place in groups up to 6.

There are exceptions for the following, which can take place in any number:

  • disability sport
  • sports as part of the curriculum in education
  • supervised sport and physical activity for under-18s (including those who were under 18 on 31 August 2020)

You should follow the guidance on:

Moving home

You can still move home.

Estate and letting agents and removals firms can continue to work. If you’re looking to move home, you can go to property viewings.

 Follow the national guidance on moving home safely, which includes advice on social distancing and wearing a face covering.

Financial support

Wherever you live, you may be able to get financial help:

 

Advice for if you have COVID-19 Symptoms 

Who this guidance is for

With the arrival of winter and an increase in the number of cases of coronavirus (COVID-19), it is more important than ever that we all take steps to reduce the spread of infection in the community to save lives and protect the NHS.

This guidance is for:

  • people with symptoms that may be caused by COVID-19 including those who are waiting for a test
  • people who have received a positive COVID-19 test result (whether or not they have symptoms)
  • people who currently live in the same household as someone with COVID-19 symptoms or who has received a positive test result

In this guidance a household means:

  • one person living alone
  • a group of people (who may or may not be related) living at the same address and who share cooking facilities, bathrooms or toilets and/or living areas
  • support bubble

Follow separate guidance if you do not currently live in the same household as a person who has tested positive for COVID-19 but have had close contact with someone who has tested positive. If you have arrived in the UK from overseas you may also need to self-isolate.

Symptoms

The most important symptoms of COVID-19 are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and arrange to have a test.

Main messages

If you have COVID-19 symptoms or have received a positive test result

Stay at home and begin to self-isolate for 10 days from when your symptoms start. Arrange to have a test for COVID-19 if you have not already had one. The result of the test will determine how long you must stay at home and self-isolate.

Stay at home while you are waiting for a home test kit or a test site appointment.

A positive test result means you must complete a 10-day isolation period.

If your test is negative, you can stop self-isolating as long as you are well.

If you do not have symptoms but have tested positive for COVID-19, stay at home and self-isolate for 10 days from the day the test was taken. If you develop symptoms after your test, restart your 10-day isolation period from the day the symptoms start.

Stay as far away from other members of your household as possible, especially if they are clinically extremely vulnerable. Avoid using shared spaces such as kitchens and other living areas while others are present and take your meals back to your room to eat.

You could be fined if you do not stay at home and self-isolate following a positive test result for COVID-19 and you are notified by NHS Test and Trace that you need to self-isolate.

If you live in the same household as someone with COVID-19

Stay at home for 14 days. The 14-day period starts from the day the first person in your house developed symptoms or, if they do not have symptoms, from the day their test was taken.

If you do not have symptoms of COVID-19 yourself you do not need a test. Only arrange a test if you develop COVID-19 symptoms.

If you develop symptoms and your test result is positive, follow the same advice for people with COVID-19 to stay at home and self-isolate for 10 days from when your symptoms started, regardless of where you are in your 14-day period.

You could be fined if you are identified as a contact of someone with COVID-19 and you are notified by NHS Test and Trace that you need to self-isolate and do not to stay at home and self-isolate.

Reduce the spread of COVID-19 in your household

Everyone in your household should take the following steps to reduce the risk of catching COVID-19 or passing it on to others.

Wash your hands regularly for at least 20 seconds with soap and water or use hand sanitiser. Cover your mouth and nose with a disposable tissue when you cough or sneeze, bin it promptly and wash your hands. If you don’t have a tissue, cough or sneeze into the crook of your elbow. Avoid touching your face.

Regularly clean frequently touched surfaces and shared areas such as kitchens and bathrooms and keep indoor areas well-ventilated by opening windows where possible.

If you have symptoms of COVID-19 or a positive test result, use a face covering when spending time in shared areas inside your home.

Look after your health and wellbeing

Remember to take care of your mind as well as your body and get support if you need it. Think about the things you can do during your time at home and stay in touch with family and friends over the phone, or by text, email or social media.

Exercise in your home, garden or private outdoor space if you feel well enough.

There are many sources of support and information, including guidance on the mental health and wellbeing aspects of COVID-19 and guidance on supporting children and young people.

If your condition gets worse or in a medical emergency

Health and care services remain open to help people with all health conditions, including COVID-19. Most people with COVID-19 will experience a mild illness which can be managed at home. More information about managing the symptoms at home is available.

If you or anyone in your household feel like you cannot cope with the symptoms at home, or your condition gets worse, use the NHS 111 online COVID-19 service. If you do not have internet access, call NHS 111.

For a medical emergency dial 999.

How COVID-19 is spread

COVID-19 spreads from person to person through small droplets, aerosols and through direct contact. Surfaces and belongings can also be contaminated with COVID-19 when people with the infection cough or sneeze or touch them. The risk of spread is greatest when people are close to each other, especially in poorly ventilated indoor spaces and when people spend a lot of time together in the same room.

Social distancing, washing your hands and good respiratory hygiene (using and disposing of tissues), cleaning surfaces and keeping indoor spaces well ventilated are the most important ways to reduce the spread of COVID-19.

People who have COVID-19 can infect others up to 2 days before symptoms start, and for up to 10 days after. They can pass the infection to others, even if they have mild symptoms or no symptoms at all, which is why they must stay at home.

People who live in the same household as someone with COVID-19 are at higher risk of developing COVID-19 in the next 14 days. They could spread the disease to others even when feeling well, which is why they must stay at home.

If you have COVID-19 symptoms or have received a positive test result

It is very important that people with COVID-19 symptoms or a positive test result stay at home and avoid contact with other household members as much as possible.

It may be difficult for some people to separate themselves from others in their household. Not all these measures will be possible if you are living with children or have caring responsibilities, but follow this guidance to the best of your ability in these circumstances.

Stay at home and arrange a COVID-19 test

If you have symptoms of COVID-19 stay at home and start to self-isolate for 10 days from when your symptoms start and arrange to have a COVID-19 test.

Stay at home while you are waiting for a home test kit or a test site appointment. You may need to leave your house to visit a COVID-19 test site or in certain circumstances, but do not leave your home for any other reason, and only exercise within your home, garden or private outdoor space.

Avoid contact with other household members as much as possible. This helps prevent the spread of the virus to family, friends and the wider community, particularly those who are clinically extremely vulnerable.

If you do not have symptoms but have tested positive for COVID-19, stay at home for 10 days from the day the test was taken. This is because you can still pass the infection to others. If you do develop symptoms after your test, restart the 10-day period from the day your symptoms develop.

Follow the general advice to reduce the spread of the infection within your household.

If you have a positive COVID-19 test result

If your test result is positive, you must continue to self-isolate for 10 days from when your symptoms started, or when your test was taken. Anyone who is notified that they have tested positive for COVID-19 and advised to self-isolate has a legal duty to self-isolate. Failure to comply may result in a fine, starting from £1,000.

You will receive a request by text, email or phone to log into the NHS Test and Traceservice website and provide information about recent close contacts. This information will be used to give public health advice to your contacts, but they will not be told your identity.

It is very important that you provide this information, as it will play a vital role in helping to protect your family, friends and the wider community. It is now an offence to knowingly provide false information about your close contacts to NHS Test and Trace and failure to comply with these requirements may result in a fine.

If you have a negative COVID-19 test result

A negative result means the test did not find COVID-19 at the time the test was taken.

If you have a negative test result, you can stop isolating as long as:

Anyone in your household who is isolating because of your symptoms can also stop isolating.

If your test result is negative but you still have symptoms, you may have another virus such as a cold or flu. You should stay at home until you feel well. Seek medical attention if you are concerned about your symptoms.

How to limit close contact with others in the household

Spend as little time as possible in shared spaces such as kitchens, bathrooms and sitting areas. Avoid using shared spaces such as kitchens and other living areas while others are present and take your meals back to your room to eat.

Use a separate bathroom from the rest of the household where possible. If a separate bathroom is not available, try and use the facilities last, before cleaning the bathroom using your usual cleaning products. The bathroom should be cleaned regularly.

You should use separate towels from other household members, both for drying yourself after bathing or showering and for drying your hands. Keep your room well-ventilated by opening a window to the outside.

You can find more advice on reducing the risks from COVID-19 in your home at GermDefence.

Returning to your normal routine

You can return to your normal routine and stop self-isolating after 10 days if your symptoms have gone or if you continue to have just a cough or anosmia. This is because a cough or anosmia can last for several weeks once the infection has gone.

If you still have a high temperature after 10 days, stay at home and seek medical advice.

If you live with someone with COVID-19 symptoms or a positive test result

Stay at home

Stay at home for 14 days. This is because you may have been exposed to the virus and could pass it on to others, even if you don’t have symptoms. Do not leave your home unless in certain circumstances, and only exercise within your home, garden or private outdoor space.

Your 14-day isolation period starts from the day when the first person in your household developed symptoms. If you are isolating because someone in your house has had a positive test result but does not have symptoms, your 14-day period starts from the day their test was taken.

If for any reason you have a negative test result during your 14-day isolation period, this does not mean you can stop isolating. Even if you don’t have symptoms, you could still pass the infection on to others. Stay at home for the full 14 days to avoid putting others at risk.

If you are identified as a contact and told to self-isolate by NHS Test and Trace, you have a legal duty to self-isolate. Failure to comply may result in a fine, starting from £1,000. Parents or guardians are legally responsible for ensuring that anyone under 18 self-isolates if they test positive for COVID-19 and are contacted by NHS Test and Trace and told to self-isolate.

Those who are clinically extremely vulnerable should be supported to minimise their contact with other people in the household during this period, regardless of whether others have symptoms or not.

If you go on to develop COVID-19 symptoms

If you develop symptoms of COVID-19 during the 14-day isolation period, arrange to have a COVID-19 test.

If your test result is positive, follow the advice for people with COVID-19. Stay at home for 10 days from the day that your symptoms started, regardless of where you are in your 14-day period.

If your test result is negative, you are still at risk of developing COVID-19 and should continue to stay at home for the full 14-day period. You could spread the infection to others during this time even if you do not have any symptoms.

Returning to your normal routine

If you remain well, you can return to your normal routine at the end of the 14-day period. You do not need to isolate for longer than 14 days, even if other household members develop symptoms during this period. However, the person with new symptoms should now self-isolate for 10 days. People in the household who remain well after 14 days are unlikely to be infectious.

Visitors to the household

Do not invite or allow social visitors to enter your home, including friends and family. If you want to speak to someone who is not a member of your household, use the phone, email or social media.

If you or a family member receive essential care in your home, carers should continue to visit and follow the provision of home care guidance to reduce the risk of infection.

All non-essential in-house services and repairs should be postponed until the self-isolation period is completed.

After the isolation period has ended

If you have tested positive for COVID-19, you will probably have developed some immunity to the disease. However, it cannot be guaranteed that everyone will develop immunity, or how long it will last. It is possible for tests to detect residual virus for some time after COVID-19 infection. Anyone who has previously received a positive test result for COVID-19 should only be re-tested within a 90-day period if they develop any new symptoms of COVID-19.

When you stop self-isolating, it’s important to continue to wash your hands regularly, wear face coverings in enclosed public places, and maintain distance from people outside your household.

If someone else in your household becomes unwell

If anyone in your household develops COVID-19 symptoms after their isolation period has ended, they should arrange to have a test and everyone in the household should follow the steps in this guidance again, even if they have had a positive COVID-19 test in the past.

If you develop COVID-19 symptoms again

If you develop COVID-19 symptoms at any point after ending your first period of isolation you and your household should follow the steps in this guidance again.

If you develop COVID-19 symptoms and had a positive test more than 14 days ago, you should arrange to have a new COVID-19 test. Stay at home while waiting for the test results.

If you had a positive COVID-19 test in the last 14 days, you do not need to have another test. You will still need to self-isolate for another 10 days after your symptoms start.

Reducing the spread of COVID-19 in your household

Everyone should take the following steps to reduce the spread of infection within their household.

Wash your hands

This is one of the most effective ways to reduce the risk of catching COVID-19 or passing it on to others. Wash your hands with soap and water for 20 seconds or using hand sanitiser, particularly after coughing, sneezing and blowing your nose and before you eat or handle food. Clean your hands frequently and avoid touching your face.

Cover coughs and sneezes

Cover your mouth and nose with disposable tissues when you cough or sneeze. If you do not have a tissue, cough or sneeze into the crook of your elbow, not into your hand.

Dispose of tissues into a rubbish bag and immediately wash your hands. If you have a carer, they should use disposable tissues to wipe away any mucus or phlegm after you have sneezed or coughed and then wash or sanitise their hands.

Cleaning your home to reduce spread of infection

Regularly clean frequently touched surfaces, such as door handles and remote controls, and shared areas such as kitchens and bathrooms. This is particularly important if you have a clinically extremely vulnerable person in the house.

Use standard household cleaning products like detergents and bleach to clean your home as these are very effective at getting rid of the virus on surfaces. Clean shared bathrooms each time they are used, especially the surfaces you have touched, using your usual bathroom cleaning products.

Cleaning cloths and personal waste such as used tissues and disposable face coverings should be stored in disposable rubbish bags. These bags should be placed into another bag, tied securely and put aside for at least 72 hours before being put in your usual external household waste bin. Other household waste can be disposed of as normal.

Use a dishwasher to clean and dry your crockery and cutlery. If this is not possible, wash them by hand using washing up liquid and warm water and dry thoroughly using a separate tea towel.

Laundry

To minimise the possibility of dispersing virus through the air, do not shake dirty laundry. Wash items in accordance with the manufacturer’s instructions. All dirty laundry can be washed in the same load. If you do not have a washing machine, wait a further 72 hours after your self-isolation has ended when you can then take the laundry to a public launderette.

Do not share towels, including hand towels and tea towels.

Ventilate indoor areas

Keep indoor areas well-ventilated, especially shared living areas. If you have symptoms, stay in a well-ventilated room with a window to the outside that can be opened if this is possible. Keep the door closed.

Use a face covering

If you have symptoms of COVID-19 or a positive test result, use a face covering when spending time in shared areas inside your home if possible. Used correctly, a face covering may help to protect others by reducing the transmission of COVID-19 but they do not replace the need to limit your contact with other household members.

Wearing a face covering may not be possible in every situation or for some people. Face coverings should not be worn by children under the age of 11, or people who cannot put on, wear or remove one because of a physical or mental illness or impairment, or disability. You can find out more about how to use and make your own face coverings.

Caring for pets

COVID-19 in the UK is spread between humans. There is limited evidence that some animals, including pets, can become infected with SARS-CoV-2 (the virus that causes COVID-19) following close contact with infected humans. At this time, there is no evidence that pets can transmit the disease to humans.

Pet owners who have COVID-19 or who are self-isolating with symptoms should restrict contact with pets and wash their hands thoroughly before and after interacting with their pet.

Looking after your health and wellbeing

Looking after your mental and physical wellbeing while staying at home

Staying at home for a prolonged period can be difficult, frustrating and lonely for some people and that you or other household members may feel low. It can be particularly challenging if you do not have much space or access to a garden.

Remember to take care of your mind as well as your body and get support if you need it. There are many sources of support and information, such as guidance on looking after your mental health and wellbeing and on supporting children and young people.

Many people find it helpful to remind themselves why what they are doing is so important. By staying at home, you are helping to protect your friends and family, other people in your community and the NHS.

Things that you can do to help make staying at home easier:

  • keep in touch with friends and family over the phone or through social media
  • remember that physical exercise can be good for your wellbeing. Look for online classes or courses that can help you take light exercise in your home
  • plan ahead and think about what you will need to be able to stay at home for the full duration
  • ask your employer, friends and family for help to access the things you will need while staying at home
  • think about and plan how you can get food and other supplies, such as medication, that you will need during this period
  • check if your neighbourhood or local community has a volunteer system that could help bring you supplies or provide other support
  • ask friends or family to drop off anything you need or order supplies online or by phone, making sure these are left outside your home for you to collect
  • think about things you can do during your time at home such as cooking, reading, online learning and watching films
  • many people find it helpful to plan out the full 10 or 14 days. You may also find it helpful to plan in advance what you will do if, for example, someone in your household were to feel much worse

If you need medical advice

Health and care services remain open to help people with all health conditions, including COVID-19. Most people with COVID-19 will experience a mild illness which can be managed at home. Find out more about managing the symptoms of COVID-19 at home.

All routine medical and dental appointments should be cancelled while you are staying at home. If you are concerned or have been asked to attend in person during this time, discuss this with your medical contact first (for example, your GP or dentist, local hospital or outpatient service).

Seek prompt medical attention if your illness or the illness of someone in your household is worsening. If it is not an emergency, contact the NHS 111 online COVID-19 service or NHS 111 for other health conditions. If you have no internet access, call NHS 111.

If it is a medical emergency and you need to call an ambulance, dial 999. Inform the call handler or operator that you or someone in your household has COVID-19 or symptoms if that is the case.

Financial or other practical support

Self-isolation is one of the most important things we can do to help stop the spread of the virus and protect our friends and family, our community and the NHS. If you have symptoms of COVID-19, have received a positive test result, or have been told you are a contact with someone who has, self-isolation is the only way to guarantee you won’t pass COVID-19 to others. If you are told to isolate, you should do so straight away.

Ask your employer, friends and family for help to access the things you will need while staying at home. More information on accessing food and essential supplies is available.

Check if your neighbourhood or local community has a volunteer system that could help bring you supplies or provide other support. Ask friends or family to drop off anything you need or order supplies online or by phone, making sure these are left outside your home for you to collect.

If you are unable to work due to COVID-19, see guidance from the Department for Work and Pensions to find out about support available to you. You may be entitled to a one-off payment of £500 through the NHS Test and Trace Support Payment scheme if you are required to stay at home and self-isolate. You will be eligible if you live in England and meet all the following criteria:

  • you have been asked to self-isolate by NHS Test and Trace
  • you are employed or self-employed
  • you cannot work from home and will lose income as a result
  • you are claiming at least one of the following benefits:
    • Universal Credit
    • Working Tax Credits
    • income-related Employment and Support Allowance
    • income-based Jobseeker’s Allowance
    • Income Support
    • Pension Credit or Housing Benefit

Visit your local authority’s website for more information.

If you are breastfeeding

If you have symptoms of COVID-19, have tested positive or are living in a household with someone who has COVID-19, you may be concerned about the infection spreading to your baby if you are breastfeeding.

The benefits of breastfeeding outweigh any potential risks of transmission of the virus through breast milk or by being in close contact, however, this will be an individual decision. Talk to your midwife, health visitor or GP by telephone.

There is currently no evidence to suggest that the COVID-19 virus can be transmitted through breast milk. However, COVID-19 infection can be passed on to a baby in the same way as it can to anyone in close contact with you. The current evidence is that children with COVID-19 get much less severe symptoms than adults.

If you or a family member are feeding with formula or expressed milk, sterilise the equipment carefully before each use. You should not share bottles or a breast pump with someone else.

You can find more information from the Royal College of Obstetricians and Gynaecologists.

People with learning disabilities, autism or serious mental illnesses

Not all these measures will be possible if you, or those you live with, have conditions such as learning disabilities, autism or serious mental illnesses. Follow this guidance to the best of your ability, whilst keeping yourself and those close to you safe and well, ideally in line with any existing care plans.

Legal requirements for self-isolation

You could be fined if you do not stay at home and self-isolate following a positive test result for COVID-19, or if you are a contact of someone who has tested positive, and you are notified by NHS Test and Trace that you need to self-isolate.

It is also an offence to knowingly provide false information about your close contacts to NHS Test and Trace.

Failure to comply with these requirements may result in a fine of up to £10,000. These regulations only apply in England.

Booking a test to check if you have coronavirus

You can have a swab test to check if you have coronavirus (COVID-19) now.

Who can get a free test

You can only get a free NHS test if at least one of the following applies:

  • you have a high temperature
  • you have a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed
  • you’ve been asked to by a local council
  • you’re taking part in a government pilot project

You can also get a test for someone you live with if they have symptoms.

If you’re going into hospital

You may need to get tested if you’re due to have surgery or a procedure.

The hospital will arrange this for you. Contact your hospital department if you have any questions. ​

Who cannot get a free test

You cannot get a free NHS test unless you have symptoms, have been asked to by your local council, live in England and have been told to by your hospital, or are taking part in a government pilot project.

This applies even if:

  • you live with someone who has coronavirus
  • you’ve had close contact with someone who has coronavirus
  • you’ve come to the UK from a high risk country
  • you’re planning to leave the country
  • your employer or school has asked you to get a test

You can pay for a private test. Do not use this service.

When to get a test

If you have symptoms, get a test as soon as possible.

Book a visit to a test site to have the test today. Test sites are open 7 days a week. Order a home test kit if you cannot get to a test site.

England and Northern Ireland

You need to get the test done in the first 8 days of having symptoms.

On days 1 to 7, you can get tested at a site or at home. If you’re ordering a home test kit on day 7, do it by 3pm.

On day 8, you need to go to a test site – it’s too late to order a home test kit.

Get help applying

If no tests are available online, do not call helplines to get a test. No extra tests are available through the helplines.

If you have other problems using the online service, call:

  • 119 if you’re in England, Wales or Northern Ireland
  • 0300 303 2713 if you’re in Scotland

Lines are open 7am to 11pm.

Stay at home if you have symptoms

If you’re getting a test because you have symptoms, you and anyone you live with must self-isolate until you get your result. This also applies to anyone in your support bubble (where someone who lives alone – or just with their children – can meet people from 1 other household).

You must also self-isolate if you cannot get a test.

What the test involves

The test involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud.

You can do the swab yourself (if you are aged 12 or over) or someone can do it for you. Parents or guardians have to swab test children aged 11 or under.

Getting a test for someone else

If other people you live with have symptoms, you can order tests for up to 3 of them.

If you’re applying for someone who’s 13 or over, check that they’re happy for you to get a test for them.

If you need medical advice about your symptoms

Get help at:

Call 999 if you feel very unwell or think there’s something seriously wrong.

Guidance on shielding and protecting people defined as extremely vulnerable from COVID-19

Who this guidance is for

This guidance is for everyone who has been identified as clinically extremely vulnerable. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this. You may have been advised to shield in the past.

This guidance is effective from 2 December 2020.

Introduction

This guidance has been updated to support the clinically extremely vulnerable in protecting themselves from exposure to coronavirus (COVID-19). It replaces previous guidance on shielding that was in place during the 4-week period of national restrictions. The guidance is set out in 2 parts:

  1. Updated advice on protecting the clinically extremely vulnerable, based on the tiers of local restrictions in your area. The 3 tiers are Tier 1: MediumTier 2: High and Tier 3: Very High. The advice sets out the additional things people at the highest risk from COVID-19 are advised to do to keep themselves safe for each tier.
  2. Updated shielding advice that is more targeted and will only apply in some of the worst affected areas and only for a limited period of time. You are only advised to follow shielding advice if you receive a new written shielding notification.

What has changed

The country has moved back to a tiered system of local restrictions. We have reinstated this guidance for clinically extremely vulnerable people linked to these tiers.

This guidance offers additional advice to the clinically extremely vulnerable over and above the rules for the tiers, which apply to everyone. This guidance aims to strike a better balance between providing practical steps to help keep you safe while reducing some of the potentially harmful impacts on mental and social wellbeing that were associated with previous strict shielding. It sets out the steps clinically extremely vulnerable people can take to protect themselves for each local tier.

In the future, the government will only reintroduce formal shielding advice in the very worst affected local areas and for a limited period of time. This will only apply to some, but not all, Tier 3 areas and will be based on advice from the Chief Medical Officer. The government will write to you separately to inform you if you are advised to shield. You are not advised to follow formal shielding advice again unless you receive a new shielding notification advising you to do so.

What level of advice should you follow

You can check the tier for your local area or search by postcode.

If you are required to travel into an area in a different tier (for example to go to work or school), you should follow the guidance for whichever area is in the higher tier. For example, if you live in a Tier 1: Medium area but work in a Tier 2: High area, follow the work advice for Tier 2: High. If you live in a Tier 2: High area but work in a Tier 1: Medium area, continue to follow the advice for Tier 2: High areas.

General advice for clinically extremely vulnerable people at all tiers

These general principles apply at all local tiers. In addition to the rules you and your community must follow at each level, you can take additional precautions to protect yourself.

Socialising inside and outside the home

Continue to maintain strict social distancing, wash your hands regularly and avoid touching your face.

Try to keep the number of social interactions that you have low. The fewer social interactions you have, the lower your risk of catching COVID-19.

Avoid gatherings with large numbers of people, especially indoors, because it significantly increases the risk of viral transmission.

If the rules allow you to meet with others outside your household, your risk of catching COVID-19 is lower if you meet them outdoors. If you meet indoors, keep the area well ventilated with fresh air, for example by opening the window. You can also go out and exercise in an outdoor public place; further information on how you can keep fit and healthy is available. Continue to observe strict social distancing with anyone outside of your household or support bubble. The more you socially distance from others, including your own household, the less likely you are to catch COVID-19. You should always stay at least 2 metres away from other people visiting your home.

Try to reduce the amount of time you spend in settings where you are unable to maintain social distancing, or where other people’s activities may reduce the likelihood of individuals maintaining social distancing.

Work

Everyone is currently advised to work from home where possible. As a general principle, working from home reduces the chance of you being exposed to the virus.

If you need support to work at home or in the workplace you can apply for Access to Work. Access to Work will provide support for the disability-related extra costs of working that are beyond standard reasonable adjustments an employer must provide.

If you cannot work from home, you can still go to work in all tiers.

Your employer is required to take steps to reduce the risk of exposure to COVID-19 in the workplace and should be able to explain to you the measures they have put in place to keep you safe at work.

Where employers are not managing the risk of COVID-19, the Health and Safety Executive and local authorities will take action which can range from the provision of specific advice, issuing enforcement notices, stopping certain work practices until they are made safe and, where businesses fail to comply with enforcement notices, this could lead to prosecution.

If you have concerns about your health and safety at work you can raise them with your workplace union, the Health and Safety Executive or your local authority.

Consider how to get to and from work. If you need to use public transport, you must wear a face covering unless you are exempt. Consider travelling outside peak hours to reduce the number of people with whom you come into contact.

If you have concerns you can get advice on your specific situation and your employment rights by visiting the Acas website or calling the Acas helpline on 0300 123 1100.

If you cannot make alternative arrangements, your employer may be able to furlough you under the Coronavirus Job Retention Scheme, which has been extended until the end of March 2021. You should have a conversation with your employer about whether this is possible.

Education

The UK Chief Medical Officers have issued a statement on schools and childcare reopening which states that there is a very low rate of severe disease in children and young people from COVID-19. Schools have their own measures in place to limit the risk of transmission which can be found in guidance on reopening of schools.

All pupils and students should continue to attend education settings at all local tiers unless they are one of the very small number of pupils or students under paediatric or other NHS care and have been advised by their GP or clinician not to attend an education setting. Children and young people whose parents or carers are clinically extremely vulnerable can also continue to go to school.

Travel

If you need to travel, walk or cycle if you can. For longer journeys, or if you are unable to walk or cycle, try to minimise the number of people you come into close contact with. Travelling by car is likely to mean fewer social contacts than travelling by public transport. You should avoid sharing a car, especially with people outside of your immediate household or support bubble.

Going to shops and pharmacies

Consider shopping or going to the pharmacy at quieter times of the day. You must wear a face covering in all shops unless you are exempt.

You might also want to ask friends, family or volunteers to collect medicines for you.

The NHS Volunteer Responders programme is available to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies. Call 0808 196 3646 between 8am and 8pm, 7 days a week to self-refer or visit NHS Volunteer Responders for further information.

If you require additional care and support

Whatever tier your local area is in, it is important that you continue to receive the care and support you need to help you stay safe and well. Providers of social care and medical services are making every effort to ensure services remain open and as safe as possible.

You should continue to seek support from the NHS for your existing health conditions. You can access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation. To find out more visit Health at Home, or download the NHS App. If you have an urgent medical need, call NHS 111 or, for a medical emergency, dial 999.

Any carers or visitors who support you with your everyday needs can continue to visit. They should follow social distancing guidance where close or personal contact is not required.

If your carer is a paid carer visiting you in your home, they will find information on the provision of home care and personal protective equipment (PPE) in the provision of home care guidance and PPE for care workers delivering homecare guidance. If you receive unpaid care, your carer should refer to the Guidance for those who provide unpaid care to friends or family.

You should continue to access support from local charities and organisations, as well as NHS Volunteer Responders. As well as helping with shopping and medicines delivery, NHS Volunteer Responders can help with a regular, friendly phone call, either with someone else who has previously been advised to shield or with different volunteers and transport to medical appointments.

Call 0808 196 3646 between 8am and 8pm to arrange support or visit NHS Volunteer Responders website. Speak to your health care professional to arrange transport support.

Mental Health

It is also important to look after your mental health. Go to the Every Mind Matterswebsite for advice and practical steps that you can take to support your wellbeing and manage your mental health during this pandemic.

If you or someone you care for are experiencing a mental health crisis, we urge you to make contact with a local health professional immediately.

Advice during the Christmas period

We recognise that many people may want to be with their friends and family over the festive period, particularly after a very difficult year. As a result, the government will be changing some restrictions on social contact, allowing you to form a ‘Christmas bubble’ in which you can spend time indoors and outdoors, including in your home, with people from up to 3 households including your own.

This will only apply for a very limited period of time, from 23 December to 27 December. More information about the rules on Christmas bubbles is available.

You can choose to be part of a Christmas bubble if you are clinically extremely vulnerable, but it does involve greater risks for you as you will be increasing the number of people you have contact with. You will continue to minimise your risk of infection if you limit social contact with people that you do not live with, even at Christmas. It is important that you and the other people in your Christmas bubble consider these risks carefully before agreeing to form a bubble. Forming a Christmas bubble is a personal choice and should be balanced against the increased risk of infection.

If you do decide to form a Christmas bubble it is advised that you maintain social distance from those you don’t normally live with at all times, avoiding physical contact. Everyone should wash their hands regularly and it is important to keep the space where you spend time with those you don’t normally live with well ventilated and to clean touch points regularly, such as door handles and surfaces. You may want to think about who you sit next to, including during meals, and also consider wearing a face covering indoors where social distancing may be difficult as well as encouraging others to do the same.

If you don’t feel comfortable spending time with other people indoors, think of other ways that you can safely spend time together, for example on walks outdoors or supported by technology, and how you can make that time feel different and special. Going outdoors carefully for exercise is also encouraged. It is important that you do not feel pressured to celebrate Christmas in an environment that makes you anxious.

There may be a lot of expectation and pressure around celebrating Christmas together, but you should feel comfortable to do what is right for you over this period. To do that, it is important that the other people in your Christmas bubble understand your needs and increased risk. They can help by being extra vigilant in the days before you get together, reducing any unnecessary contact with people, especially as some people with the virus have no symptoms.

Once the Christmas bubble period ends on 27 December, you should follow the guidance that was in place before Christmas, in line with the restrictions for your local area.

Further advice at Tier 1: Medium

Socialising inside and outside the home

At Tier 1: Medium, when seeing friends and family you do not live with (or have formed a support bubble with) you must not meet in a group of more than 6, indoors or outdoors.

In addition, we advise clinically extremely vulnerable people to take extra precautions by strictly maintaining social distancing, meeting outside if possible, and keeping the number of different people they meet low. You are encouraged to exercise in an outdoor public place.

The more you socially distance from others, including your own household, the less likely you are to catch COVID-19 but you should in any case always stay at least 2 metres away from other people visiting your home.

Work and education

You should continue to work from home where possible.

If you cannot work from home, you can still attend your workplace as your workplace should be COVID-secure. The general advice on work has further details about what to do if you have concerns.

If you cannot make alternative arrangements, your employer may be able to furlough you under the Coronavirus Job Retention Scheme, which has been extended until the end of March 2021. You should have a conversation with your employer about whether this is possible.

All pupils and students should continue to attend education settings at all local tiers unless they are one of the very small number of pupils or students under paediatric or other NHS care and have been advised by their GP or clinician not to attend an education setting. Children and young people whose parents or carers are clinically extremely vulnerable can also continue to go to school.

Travel

There are no restrictions on travel at Tier 1: Medium. We advise clinically extremely vulnerable people to limit journeys on public transport where possible.

Going to shops and pharmacies

We advise clinically extremely vulnerable people to consider shopping or visiting the pharmacy at quieter times of the day. You can further protect yourself by strictly observing good hand hygiene and maintaining social distancing as much as possible.

If you require additional care and support

At all times, you should continue to access the social care and medical services you need. Providers of these services are making every effort to ensure services remain open and as safe as possible.

You should continue to access the NHS services that you need, and you should contact the NHS if you have an urgent or emergency care need.

Further advice at Tier 2: High

Socialising inside and outside the home

At Tier 2: High, you must not meet with people indoors in any setting unless they are part of your household or support bubble. This includes private homes, and indoors in hospitality venues, such as pubs and restaurants.

You may continue to see friends and family you do not live with outside, including in a garden or other outdoor space. If you do so, you must not meet in a group of more than 6. In England, this limit of 6 includes children and young people of any age.

At this alert level, our additional advice for clinically extremely vulnerable people is that you keep the number of different people you meet with consistently low. The fewer people you meet, the less likely you are to catch COVID-19.

You are encouraged to continue to go outside because of the benefits of exercise. If you do choose to meet other households outside of your support bubble, this must be outside, must be in groups of less than 6 people and we advise you to keep the numbers low.

The more you socially distance from others, including your own household, the less likely you are to catch COVID-19. You should always stay at least 2 metres away from other people visiting your home.

Work and education

The advice is the same as for Tier 1: Medium.

You should continue to work from home where possible. If you cannot work from home, you can still attend your workplace as your workplace should be COVID-secure. The general advice on work has further details about what to do if you have concerns.

If you cannot make alternative arrangements, your employer may be able to furlough you under the Coronavirus Job Retention Scheme, which has been extended until the end of March 2021. You should have a conversation with your employer about whether this is possible.

All pupils and students should continue to attend education settings at local tiers unless they are one of the very small number of pupils or students under paediatric or other NHS care and have been advised by their GP or clinician not to attend an education setting. Children and young people whose parents or carers are clinically extremely vulnerable should also continue to go to school.

Travel

At Tier 2: High, all people are advised to minimise travel and to avoid busy times and busy routes where possible.

In addition, we advise clinically extremely vulnerable people to avoid travel where possible except for going to work, school, or for essential shopping.

If you need to travel, walk or cycle if you can. If this is not possible, travelling in a private car is generally lower risk than public transport because you are likely to come into contact with fewer people. You should avoid sharing a car, especially with people outside of your immediate household or support bubble.

Going to shops and pharmacies

You are advised to reduce the number of shopping trips you make. If you do go to the shops including pharmacies, consider doing so at quieter times of the day.

Consider using online delivery slots for food shopping or ask friends and family to help deliver shopping or collect medicines for you.

If you need further assistance with food shopping or medicine collection, NHS Volunteer Responders may be able to help.

If you require additional care and support

You should continue to receive care at home, either from professional social care and medical professionals, or from friends and family within your support bubble.

You should continue to access the NHS services that you need, and you should contact the NHS if you have an urgent or emergency care need.

Further advice at Tier 3: Very High

Socialising inside and outside the home

The rules at Tier 3: Very High apply to everyone and state that you can only meet friends and family who are not in your household or support bubble in certain outdoor public spaces. You can find a list of these places in the Tier 3: Very High guidance.

At Tier 3: Very High, we still advise clinically extremely vulnerable people to continue to go outside for exercise, but to avoid busy areas to minimise the chance of coming into close contact with others. Otherwise, we advise you to stay at home as much as possible.

You may want to maintain social distance within your household if practical.

Work and education

As a general principle, working from home reduces the chance of you being exposed to the virus.

Where possible you are advised to work from home, because the rate of transmission of the virus in your area may be very high.

If you cannot work from home, and are concerned about going into work, you may want to speak to your employer about taking on an alternative role or change your working patterns temporarily (for example, to avoid travelling in rush hour).

If there is no alternative, you can still go to work. Your employer is required to take steps to reduce the risk of exposure to COVID-19 in the workplace. Your employer should be able to explain to you the measures they have put in place to keep you safe at work.

Where some employers are not managing the risk of coronavirus, the Health and Safety Executive and local authorities will take action which can range from the provision of specific advice, issuing enforcement notices, stopping certain work practices until they are made safe and, where businesses fail to comply with enforcement notices, this could lead to prosecution.

If you have concerns about your health and safety at work you can raise them with your workplace union, the Health and Safety Executive or your local authority.

If you cannot make alternative arrangements, your employer may be able to furlough you under the Coronavirus Job Retention Scheme, which has been extended until the end of March 2021. You should have a conversation with your employer about whether this is possible.

All pupils and students should continue to attend education settings at all local tiers unless they are one of the very small number of pupils or students under paediatric or other NHS care and have been advised by their GP or clinician not to attend an education setting. Children and young people whose parents or carers are clinically extremely vulnerable should also continue to attend education settings.

Travel

At Tier 3: Very High, everyone may continue to travel to venues or amenities which are open, as well as for work or to access education. However, everyone should aim to reduce the number of journeys they make and should avoid travel into or out of a Tier 3 area.

In general, we advise clinically extremely vulnerable people to stay at home as much as possible.

Going to shops and pharmacies

You are advised to significantly reduce your shopping trips including to pharmacies. Where possible, you should consider shopping online. If you do need to go to the shops, try to do so at quieter times and maintain strict social distancing.

You are advised to ask people in your household or support bubble to collect food and medicines for you. If you need more help with accessing food or medicines, NHS Volunteer Responders are still available to assist you.

You can register to request access to priority supermarket deliveries, if you do not have someone you can rely on to go shopping for you. If you have already got priority supermarket deliveries, you will keep them. When registering you will be asked for your NHS number. You can find it on any letter the NHS has sent you, or on a prescription.

Registering on the site just gives you priority. It does not mean you’ll definitely get a delivery slot. If you want priority supermarket deliveries, you will also need to set up an account with at least one supermarket and book slots yourself.

If you require additional care and support

You should continue to receive care at home, either from professional social care and medical professionals, or from friends and family within your support bubble.

You should continue to access the NHS services that you need, and you should contact the NHS if you have an urgent or emergency care need.

If you need other forms of help, including support to register for priority supermarket deliveries, you should contact your local council directly. Find out how your local council can help.

Shielding

You are not advised to follow this revised shielding advice unless you receive a new shielding notification advising you to do so.

We may advise more restrictive formal shielding measures for the clinically extremely vulnerable in the worst affected Tier 3 areas, based on advice from the Chief Medical Officer. This will only apply to some Tier 3 areas, and the government will write to you separately to inform you if you are advised to shield.

Further support will be made available from your local council and community pharmacies to help protect you during this period of heightened risk.

Work

You are strongly advised to work from home because the risk of exposure to the virus in your area may be significantly higher. If you cannot work from home, then you should not attend work.

You may want to speak to your employer about taking on an alternative role or change your working patterns temporarily to enable you to work from home where possible.

If you cannot make alternative arrangements, your employer may be able to furlough you under the Coronavirus Job Retention Scheme, which has been extended until the end of March 2021. You should have a conversation with your employer about whether this is possible.

If your employer is not able to furlough you, you may be eligible for Statutory Sick Pay (SSP) or Employment Support Allowance (ESA). The formal shielding notification you receive will act as evidence for your employer of the Department of Work and Pensions that you are advised to shield and may be eligible for SSP or ESA.

Members of the household who are not clinically extremely vulnerable should continue to attend work if they are unable to work from home.

Education

As our knowledge of COVID-19 has grown, we now know that very few children and young people are at highest risk of severe illness due to the virus. Doctors have therefore been reviewing all children and young people who were initially identified as clinically extremely vulnerable to confirm whether they are still thought to be at highest risk.

If you have already discussed this with your child’s doctors and they have confirmed your child is still considered highest risk, your child should follow shielding advice and should not attend school, because the risk of exposure to the virus in your area may currently be very high.

Your school or college will make appropriate arrangements for you to be able to continue your education at home.

Children and young people in the household who are not clinically extremely vulnerable should continue to attend school. Children and young people whose parents or carers are clinically extremely vulnerable should also continue to go to school.

Socialising

You can go outside, but try to keep all contact with others outside of your household to a minimum, and avoid busy areas.

You are advised to stay at home as much as possible.

You can still remain in your support bubble, but you cannot meet with friends and family you do not live with unless they are part of your support bubble. This is part of the wider regulations in place in your area.

Try to stay 2 metres away from other people within your household, especially if they display symptoms of the virus or have been advised to self-isolate.

Travel

You are advised to stay at home as much as possible and not to travel unless essential.

Shopping

You are advised not to go to the shops. Use online shopping if you can, or ask others to collect and deliver shopping for you (friends and family, or NHS Volunteer Responders).

You can register to request access to priority supermarket deliveries, if you do not have someone you can rely on to go shopping for you. If you already have a priority delivery slot with a supermarket, that will continue – you do not need to do anything further. When registering you will be asked for your NHS number. You can find it on any letter the NHS has sent you, or on a prescription.

Registering on the site just gives you priority. It does not mean you’ll definitely get a delivery slot. If you want access to priority supermarket deliveries, you will also need to set up an account with at least one supermarket and book slots yourself.

If you need other forms of help, including support to register for a priority supermarket delivery slot, you should contact your local council directly. Find out how your local council can help.

Medicines

You are strongly advised not to go to a pharmacy because the risk of exposure to the virus is significantly higher in your area.

In the first instance, you should ask if any friends, family or volunteers can collect medicines for you.

If friends and family are not able to collect your medicines for you, and you and/or the pharmacy are unable to arrange a volunteer, then you will be eligible for free medicines delivery. Please contact your pharmacy to inform them that you are clinically extremely vulnerable and need your medicines delivered, and they will arrange this free of charge.

Care and support

You can still receive informal care at home from people within your support bubble.

You can still receive care at home from professional social care and medical professionals.

If you need additional help to follow this guidance, your local council may be able to help. If you are advised to shield you will be able to register yourself or someone else to:

  • request access to a priority supermarket delivery slot (if you have already got priority supermarket deliveries, you will keep them)
  • tell your council if you need support to follow shielding guidance, especially if you are unable to arrange this yourself or with the help of friends, family or other support networks
  • make sure your details, such as your address, are up to date

When registering you will be asked for your NHS number. You can find it on any letter the NHS has sent you, or on a prescription. It is helpful if you register even if you do not have any support needs at this time. You can log in and update your needs if circumstances change at any time.

If formal shielding is introduced in your area, information on how to access support will be included in your shielding notification letter.

Definition of clinically extremely vulnerable groups

People who are defined as clinically extremely vulnerable are at very high risk of severe illness from coronavirus. There are 2 ways you may be identified as clinically extremely vulnerable:

  1. You have one or more of conditions listed below, or
  2. Your clinician or GP has added you to the Shielded Patient List because, based on their clinical judgement, they deem to you be at higher risk of serious illness if you catch the virus.

If you do not fall into any of these categories, and have not been contacted to inform you that you are on the Shielded Patient List, follow the general staying alert and safeguidance for the rest of the population.

If you think there are good clinical reasons why you should be added to the Shielded Patient List, discuss your concerns with your GP or hospital clinician.

People with the following conditions are automatically deemed clinically extremely vulnerable:

  • solid organ transplant recipients
  • people with specific cancers:
    • people with cancer who are undergoing active chemotherapy
    • people with lung cancer who are undergoing radical radiotherapy
    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
    • people having immunotherapy or other continuing antibody treatments for cancer
    • people having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
    • people who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs
  • people with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)
  • people with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)
  • people on immunosuppression therapies sufficient to significantly increase risk of infection
  • problems with your spleen, e.g. splenectomy (having your spleen removed)
  • adults with Down’s syndrome
  • adults on dialysis or with chronic kidney disease (stage 5)
  • women who are pregnant with significant heart disease, congenital or acquired
  • other people who have also been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of their needs. GPs and hospital clinicians have been provided with guidance to support these decisions

Useful Links to Support Mental Health

Websites that have useful advice and mental health tips regarding Coronavirus include:

Doctors of the World – advice for patients on Coronavirus in various languages https://www.doctorsoftheworld.org.uk/coronavirus-information/

Mind website https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/#collapse620

Anxiety UK https://www.anxietyuk.org.uk/blog/health-and-other-forms-of-anxiety-and-coronavirus/

OCD-UK https://www.ocduk.org/ocd-and-coronavirus-survival-tips/

Every Mind Matters https://www.nhs.uk/oneyou/every-mind-matters

BABCP Covid-19 Anxiety Blog http://letstalkaboutcbt.libsyn.com/coping-with-anxiety-about-coronavirus

Research in Practice has created a useful page full of information on domestic abuse and what options are available to victims during the COVID-19 crisis – https://www.researchinpractice.org.uk/all/news-views/2020/april/domestic-abuse-in-the-coronavirus-epidemic/

 

Employment and Income During Coronavirus

 

Information for employees

You can get £94.25 per week Statutory Sick Pay (SSP) if you’re too ill to work. It’s paid by your employer for up to 28 weeks.

 

If you cannot work while you are self-isolating because of coronavirus (COVID-19), you could get SSP for every day you’re in isolation. You must self-isolate for at least 4 days to be eligible. This includes individuals who are caring for people in the same household and therefore have been advised to do a household quarantine.

 

If you are not eligible for SSP – for example if you are self-employed or earning below the Lower Earnings Limit of £118 per week – and you have COVID-19 or are advised to self-isolate, you can now more easily make a claim for Universal Credit (UC) or new style Employment and Support Allowance. For more information on how to claim, please visit https://www.gov.uk/universal-credit and https://www.gov.uk/guidance/new-style-employment-and-support-allowance.

Proof of sickness

 

If you have COVID-19 or are advised to stay at home, you can get an ‘isolation note’ by visiting NHS 111 online, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a ‘fit note’ (sometimes called a ‘sick note’) after 7 days of sickness absence.

 

Furloughed workers

Find out if you’re eligible and how much you can claim to cover wages for employees on temporary leave (‘furlough’) due to coronavirus (COVID-19) by clicking here.

 

Universal Credit

If your salary is reduced as a result of these changes, you may be eligible for support through the welfare system, including Universal Credit.

Universal Credit is administered by the Department for Work and Pensions (DWP) and not Coventry City Council.

 

 

 

 

Support for rent costs

 

You should check your eligibility for Universal Credit, which is available for people in and out of work. Support for rental costs will be paid through Universal Credit.

 

Council Tax Support

Council tax Support is a means tested discount which helps low income households with the cost of Council Tax payments.

If your household is classed as being of working age, then you will need to pay at least 15 per cent of your council tax bill. You may receive help with the remaining 85 per cent depending on your income and the makeup of your household. Pension age households can receive up to 100 per cent support depending on their circumstances.

A 25% discount applies to all single households. Claim Council Tax SupportExemptions apply for people who are severely mentally impaired and live on their own.

You will receive your Council Tax bill in March telling you how much you have to pay. How to pay your Council Tax.

 

Housing rental payments

Contact your landlord if you’re struggling to pay rent; they may be able to give a rent reduction or accept late payment. Make sure you get something in writing. The Government announced on 18 March that landlords will not be able to apply to court to evict tenants for at least three months. That includes if you rent from a private landlord, a housing association or the council. The new law is expected to come in very soon.

 

Mortgage payments

Mortgage lenders have announced they won’t apply to court to repossess homeowners for 3 months starting from 19 March. They will also allow a three-month payment holiday for those struggling to cover their mortgage because of coronavirus. Be aware that this option may mean your monthly mortgage payment goes up after the payment holiday ends. Check if you have insurance that will cover your mortgage payments instead. For example, mortgage payment protection insurance or through your current account

 

Information for self-employed

 

If you are self-employed and you have COVID-19 or are advised to self-isolate, you can now more easily make a claim for Universal Credit (UC) or new style Employment and Support Allowance. For more information on how to claim, please   visit https://www.gov.uk/universal-credit and https://www.gov.uk/guidance/new-style-employment-and-support-allowance.

 

If you are self-employed and receiving Universal Credit and you have COVID-19 or are advised to self-isolate, the requirements of the Minimum Income Floor will be temporarily relaxed. This change took effect on 13 March and will last for the duration of the outbreak, to ensure that self-employed UC claimants will receive support.

If you need to claim Universal Credit but have COVID-19 or are self-isolating, you will now be able to claim and to access advance payments upfront without needing to attend a Jobcentre Plus.

 

If you’re self-employed, Income Tax payments due in July 2020 under the Self-Assessment system can be deferred to January 2021.

 

Businesses

 

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service. These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities.

Please follow the link for more information based on the size of your business:   https://www.gov.uk/government/publications/support-for-those-affected-by-covid-19/support-for-those-affected-by-covid-19

 

Free advice

You can receive free and impartial advice on a range of matters from organisations including:

  • Consumer rights: Free consumer protection advice from the Government on issues including contracts, goods and services
  • Employee rights: Free advice on worker’s rights from the Government
  • Money Advice Service: Free and impartial money advice from an organisation set up by the Government
  • Citizens Advice Service: Free advice on a range of topics including debt, money and finances; law and court and consumer rights
  • Shelter: Free advice on issues such as housing, homelessness, eviction, repairs and repossession

Coventry specific support

Coventry City Council Customer Services  https://www.coventry.gov.uk/

Passionate and dedicated support from housing, benefits, bin collection and recycling, to education, care and safeguarding and many other areas.

Coventry Refugee and Migrant Centre  https://www.covrefugee.org/

Coventry Refugee and Migrant Centre (CRMC) welcomes and empowers asylum seekers, refugees and other migrants in Coventry to rebuild their lives and achieve their potential.

Coventry Family Hubs  https://www.coventry.gov.uk/familyhubs

The family hub model is an approach to the delivery of early help services centralised around a building, where a number of different services providing information and support to families, children and young people are based. They will provide early help and support for families, children and young people aged 0 – 19 years up to age 24 where a young person has a disability.

Coventry Foodbank  https://coventry.foodbank.org.uk/

We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

 

 

Coventry Jesus Centre  https://www.coventryjesuscentre.org.uk/

Jesus Centres are places where we provide services to restore dignity and create community. Friendship and help are available for every type of person. The homeless and disadvantaged find a particular welcome at Jesus Centre. They continue to offer ESOL and Conversation Cafes. Please email info@coventryjesuscentre.org.uk for more information.

Central England Law Centre Coventry  https://www.centralenglandlc.org.uk/

We provide free specialist legal advice to those most in need and use legal processes to fight social exclusion.  We advocate for people, challenge unfair decisions, take cases to the highest courts and work in partnerships with other support services.

Coventry Women’s Partnership  http://www.fwt.org.uk/social/coventry-womens-partnership/

This is a city-wide programme that aims to improve economic outcomes for women by providing access to skills, training, confidence building, support into employment and help with overcoming barriers.

Partners:

Foleshill Women’s Training  http://www.fwt.org.uk/

Coventry Haven Women’s Aid  https://www.coventryhaven.co.uk/

CRASAC  http://www.crasac.org.uk/

KairosWWT  https://kairoswwt.org.uk/

Coventry Law Centre   https://www.centralenglandlc.org.uk/

 

St Francis Assisi Church https://www.stfranciscoventry.org/

We are a lively and busy church based on Links Road – open throughout the week for a wide range of activities and community support including free meals, ESOL classes, work clubs, volunteering and many other interesting workshops.

 

Carriers of Hope  https://www.carriersofhope.org.uk/

Dedicated to helping Asylum Seekers, Refugees and Eastern European Migrants in the Coventry Area. We can help you with food, furniture items, clothes, baby items, toys, toiletries and other essential items.

Positive Youth Foundation  https://www.positiveyouthfoundation.org/

Supporting young people to achieve their potential in all areas of life.

Positive Youth Foundation is offering an employment hotline for young people aged 15-24! Those who want advice can call 07958 325426 on Monday and Friday.

Share My Language Rhymetime  https://fo-fo.facebook.com/events/coventry-library/share-my-language-rhymetimes/2305193513082041/

A fascinating activity session for children and parents with songs, music, poems and lots of interesting and entertaining educational elements.

Citizens Advice have advice on employment, managing financially and how to access the right support and benefits – https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

Loan Shark Advice 

What is a ‘Loan Shark’?

A loan shark is a moneylender who charges extremely high rates of interest on people who borrow money from them, typically under illegal conditions.

The England Illegal Money Lending Team (IMLT) recognise that this period may be one of increased financial pressure for some people.

The Team is fully committed to ensuring that illegal money lenders (loan sharks) do not take advantage and profit from other people’s hardship.

The Stop Loan Sharks helping service (0300 555 2222) remains open and fully operational during the COVID-19 pandemic. Officers encourage not only victims but friends, family members and the wider community to come forward if they suspect someone is suffering at the hands of loan sharks.

 

Education

 

Some young people may be eligible to receive digital devices and Internet access to support remote learning.

 

This includes

  • care leavers
  • children and young people aged 0 to 19 with a social worker
  • disadvantaged year 10 pupils

 

People aged 16 to 19 without a suitable device for education will be eligible for support through the 16 to 19 Bursary Fund. Those offering 16 to 19 education should visit the 16 to 19 Bursary Fund to find out about eligibility for relevant funding and support.

 

For more information and to apply for digital devices and/or Internet access, please go to https://www.gov.uk/guidance/get-help-with-technology-for-remote-education-during-coronavirus-covid-19#who-is-eligible-to-receive-digital-devices-and-internet-access

 

Online Learning Resources

Every weekday CRMC is running Kahoot ESOL challenges! To get involved with videos and challenges, request to join the Facebook group that can be found below! https://www.facebook.com/groups/514046279309410/?ref=group_header

 

St Francis Employability is running quizzes & videos posted to its Facebook page and website! Click the link below to find out more and get involved https://en-gb.facebook.com/stfcov

 

This Facebook page offers regular maths lessons for FREE whilst schools are closed. They are pitched at KS1, 2 and 3 level. Click the link to discover more https://www.facebook.com/pg/hykmaths/events/?ref=page_internal

 

Maddie Moate is doing a range of free science videos on YouTube for children! To check them out go to https://www.youtube.com/user/maddiemoate

Younger children may be interested in Share My Language Rhymetime sessions held every Thursday at 11am on Facebook Live (MiFriendly Cities page). This activity session for children and parents includes songs, music, rhymes and lots of interesting and entertaining educational elements – specifically focused on cultural and language exchange. https://fo-fo.facebook.com/events/coventry-library/share-my-language-rhymetimes/2305193513082041/

Follow @covlibraries on Facebook and Twitter for some suggested reading and information on books that available electronically https://www.facebook.com/pg/covlibraries/

 

Free School Meals

 

During this time, the Government has extended its Free School Meals provision to some children with families that have no recourse to public funds (NRPF)

 

The categories that might be eligible are:

 

  • Children of ‘Zambrano Carers’
  • Children of families granted leave to remain under Article 8 European Convention on Human Rights
  • Children of families are supported under Section 17 Children Act 1989 and that have No Recourse to Public Funds
  • Children of a subset of failed asylum seekers supported under Section 4 of the Immigration and Asylum Act 1999

 

Please click here for more advice on eligibility and guidance on how to apply.

Routine Vaccinations 

Vaccination is the most important thing we can do to protect ourselves and our children against ill health. They prevent up to 3 million deaths worldwide every year.

Since vaccines were introduced in the UK, diseases like smallpox, polio and tetanus that used to kill or disable millions of people are either gone or seen very rarely.

Other diseases like measles and diphtheria have been reduced by up to 99.9% since their vaccines were introduced.  However, if people stop having vaccines, infectious diseases may quickly spread again.

Doctors and nurses in Coventry are eager to continue immunisations during the COVID-19 pandemic to protect residents and they want to re-assure people that they have worked hard to keep women and families safe from COVID-19.  Please note that all routine childhood vaccinations are free.

All vaccines are thoroughly tested to make sure they will not harm you or your child.

It often takes many years for a vaccine to make it through the trials and tests it needs to pass for approval.

Speak to your GP practice or your Health Visitor if you’re worried about you or your child having a vaccine.  You can text your Health Visitor on CHAT Health: 07507329114 or through Facebook FB @coventryhealthvisiting

Listen to a Coventry Health Visitor talking about the important of vaccinations her https://youtu.be/FpwiE3kIxcU

Key messages

  • Maintaining your baby’s vaccination schedule is vital to help ensure they are protected against dangerous preventable diseases https://www.nhs.uk/conditions/vaccinations/nhs-vaccinations-and-when-to-have-them/ https://www.nhs.uk/conditions/vaccinations/nhs-vaccinations-and-when-to-have-them/
  • Children must receive their pre-school booster before entering school; it’s never been more important to protect our school communities from preventable diseases
  • The vaccination programme has not stopped; it has continued to be offered by GP practices throughout the COVID19 crisis
  • It is safe to visit your GP surgery for routine vaccinations, they are taking extra precautions to ensure you remain safe. You can always ring and speak to them if you have any concerns
  • It is important to get routine vaccines on time and every time. Don’t wait until a disease outbreak
  • Protect your NHS and get vaccinated
  • Protect your school and community and get vaccinated

More information

For information about why vaccines are important and safe go to https://www.nhs.uk/conditions/vaccinations/why-vaccination-is-safe-and-important/

This webpage allows you to listen to a GP answering frequently asked questions about immunisations

A list of all NHS vaccinations and when to have them can be found here https://www.nhs.uk/conditions/vaccinations/nhs-vaccinations-and-when-to-have-them/

For in depth information about all of the vaccinations available please go to https://www.nhs.uk/conditions/vaccinations/

Pork gelatine can be found in the Mumps, Measles and Rubella (MMR) vaccination but there is another MMR vaccine that you can have that does not have pork gelatine in it, but you must ask your GP for this vaccine before your appointment.  Click here for more information on how and why pork gelatine is used in very few vaccines https://www.gov.uk/government/publications/vaccines-and-porcine-gelatine.  This leaflet is available in English, Urdu, Bengali and Arabic.

A range of information about vaccinations, the importance of vaccinations in a range of languages is available at https://medlineplus.gov/languages/childhoodimmunization.html

The Government has produced a leaflet explaining the importance of the MMR vaccine in Polish, Romanian and Somali which can be found here https://www.gov.uk/government/publications/mmr-for-all-general-leaflet

Tuberculosis vaccine (called the BCG)

In the UK, like many other countries, the BCG is offered to babies who are likely to come into contact with someone with Tuberculosis (TB). This includes babies who live in an area with high rates of TB or babies with parents or grandparents from a country with high rates of TB such as A leaflet about which babies should have the vaccine and why the vaccine is important can be found here in Arabic, Bengali, Farsi, Hindu, Nepali, Pashto, Punjabi, Somali and Urdu. https://www.gov.uk/government/publications/tb-bcg-and-your-baby-leaflet

A campaign to raise awareness of the importance of routine childhood vaccinations with Coventry and Warwickshire residents started on the 29th June. This campaign is fully supported by Coventry GPs.

 

Ramadan 2020

This year, many people are asking “what does fasting during lock down look like?”

Social isolation, social distancing, government advice on working from home and not attending any large group events mean that faith congregational acts of worship for Muslims have been strictly reduced.

During this difficult time we have to remain within our homes, the houses we live in and only go out for essential food or a period of exercise as per government guidelines, maintaining a 2 metre distance while outside of home and washing our hands regularly.

This Ramadan we ask that, along with our Islamic faith leaders, that everyone:

  • Observe Ramadan at home, do not go to visit family or friend’s houses or meet them outside your home
  • Pray at home with people you share your home with and do not attend any Mosque or other family or friends houses to pray
  • Do not leave the house to distribute food but donate online or via food banks instead

In these unprecedented times it is imperative that public health is put first and in keeping with the UK Government guidance on social distancing, that Ramadan is celebrated in people’s own homes and the family they live with to avoid gathering in congregations at the Mosque or any open space to offer prayers.

#RAMADANATHOME


Ramadan 2020 is a very different experience for Muslims as we continue to adapt to changing circumstances during the Covid19 pandemic, adjusting not only our holy month but our daily lives in accordance with public health guidelines.

This Ramadan social distancing measures are still in place so we haven’t been able to return to  our normal routines. Thus, there have been no congregational acts of worship for Muslims outside of the home – no taraweeh prayers at the mosque or anywhere outside of our homes, no spiritual talks in the community or iftars with friends and family to attend. We have all been trying to adapt to these changes while still enjoying the spiritual lift and community spirit that Ramadan provides.

 

How to adapt our Ramadan

  • Organising taraweeh at home as a family and pray in congregation.
    • Streaming Islamic lectures or taraweeh in your home, either pre-recorded or live
    • Arranging virtual iftars with loved ones and community members through the many online video calling facilities available
    • Planning your iftar menus in advance so that you can limit multiple shopping trips given social distancing measures
    • Hydrating well for the long fasting days. Dehydration can lead to tiredness, headaches, lack of focus/concentration
    • Eating high energy, slow burn foods for suhoor (starting your fast)
    • Remaining energised throughout the workday, especially as we can experience heightened levels of anxiety during these times
    • Taking regular breaks to reflect and take time for yourself. Life can be full, and we try to fill it with more worship during Ramadan. We all want to pray more and this can help with anxiety but it is important to be good to yourself – sometimes it is quality over quality.

More information is at https://www.mcb.org.uk/ramadan

Advice from British Islamic Medical Association in the NHS

Fasting in the month of Ramadan is obligatory on all adult Muslims (with exceptions). Many patients and staff will be fasting or wanting to fast in Ramadan.
It helps if NHS frontline staff are aware of, and respect this important religious obligation, and how such beliefs may affect the different elements of care, particularly in light of the Covid-19 pandemic, which has seen more staff return to the frontline, a change in the way the NHS operates, and a surge in the use of personal protective equipment.

The patients’ perspective
The patient’s choice should be respected and advice should be offered on medical grounds. The Muslim Chaplain/Imam should be consulted where available.
If possible, hospital appointments should be given at appropriate times (i.e. outside prayer times –the Muslim patient will be aware of these times) or at the ending of the fast.
Arrangements for breaking of fast – availability of a quiet prayer space at prayer times would be appreciated.

What does not break the fast
• Injections
• Bloods taken (thumbprick or intravenous)
• Eye or ear drops
• Vaginal pessaries, urethral infusion, transdermal patch (i.e. nicotine patches) concentrate
oxygen, epidural analgesia and haemodialysis
• Eating and drinking out of forgetfulness

For more information please contact info@britishima.org

 

British Board of Scholars and Imams


The British Board of Scholars and Imans has published detailed guidance on how to celebrate
Ramadan from home: https://www.bssi.org.uk

 

Advice from Warwickshire Public Health and NHS Clinical Commissioning Groups in Warwickshire and Coventry


For more details follow these links:
https://publichealthmatters.blog.gov.uk/2020/04/22/stay-at-home-for-ramadan/

Advice in Arabic and other key languages in Warwickshire is on the EQuIP website here:
https://www.equipequality.org.uk/covid-19-updates

Most recent HM Government advice is available here: https://www.gov.uk/coronavirus

Coventry City Council website has useful information on social distancing, guidance on what to do is someone is unwell, keeping safe and support services available in different languages here:

https://www.coventry.gov.uk/coronavirus

Warwickshire County Council website has useful and informative materials on social distancing when shopping or outside in 8 different languages including Urdu, Gujarati and Nepalese
https://warwickshire.gov.uk/socialdistancing

Coventry and Warwickshire GP practices and Accident and Emergency Departments are still open


Local GPs and Accident and Emergency departments in Coventry and Warwickshire are still open during the COVID-19 situation, though how you access them might be slightly different than you’re used to.

 

Here’s a list of handy Do’s and Don’ts to explain how to see a GP:

Do Don’t
Ring your GP practice first if you
have any health concerns not related
to coronavirus. We are especially
keen to hear from you if you have a
new lump, unusual bleeding a new
problem that you think is significant or
are struggling with a chronic condition
such as diabetes or asthma.
Don’t go to your GP practice
unless asked to do so by a GP.
Be prepared to have your
appointment over the telephone or by
video consultation – you may not be
offered a face to face appointment.**if
you are be prepared that the nurse or
doctor may be wearing gloves, an
apron and a mask.
Don’t go to your GP if you have
symptoms of Coronavirus
– stay at
home and use the online 111
symptom checker or call NHS 111 if
you can’t get online.
Contact your GP if you have
concerns about cancer, heart
disease or a child who is ill
, but
please be aware that, for certain
conditions, you may be asked by your
GP to be seen at practice which isn’t
your own.
Don’t go to your GP for something
you could treat at home
, such as
hay fever, mild skin conditions or
fungal toe nails.

 

Accident and emergency at our local hospitals are also open and it is important
people don’t delay in seeking medical attention in a life-threatening  emergency, but again there are some things to keep in mind:

Do Don’t
Call 999 in a life-threatening
emergency without delay
. An
emergency is when someone is
seriously ill or injured and their life is
at risk. Life-threatening emergencies
can include:
• loss of consciousness
• a sudden confused state
• fits and seizures that aren’t
stopping
• chest pain
• breathing difficulties
• severe bleeding that can’t be
stopped
• severe allergic reactions
• severe burns or scalds
• suspected meningitis or sepsis
Call 999 immediately if you or
someone else is having a heart
attack or stroke. Every second counts
with these conditions.
Don’t go to A&E for anything
which isn’t a life-threatening
emergency
– ***call 111, your GP or
use the Urgent Treatment Centre
instead.
Visit NHS 111 online if is not a life
threatening emergency
but it’s not
something you can deal with yourself.
They may send you to the Urgent
Treatment Centre at City of Coventry
Walk-In Centre or book you a call
with your GP surgery.
Only call 111 if you can’t get online
or have no access to the internet.
Don’t go A&E if you have
symptoms of Coronavirus
– stay at
home and use the online 111
symptom checker, or call NHS 111 if
you can’t get online.

 

If you have an ongoing health condition for which you normally attend hospital, please be aware these services may be delivered in different ways than you’re used to. The hospital will contact to inform you of changes to your care.

Remember: If you have symptoms of coronavirus (a high temperature or
a new, continuous cough, use the online NHS 111 coronavirus service.
Only call 111 if you can’t get online.

 

The Muslim Council of Britain (MCB) has produced the following advice regarding Ramadan 2020 –

 

“In 2020 Ramadan will be a very different experience for Muslims all over the world due to the COVID-19 restrictions. Read on below for further COVID-19 guidance including #RamadanAtHome, or click here to read the full Ramadan 2020 guidance (PDF).”

 

“To help you with your #RamadanAtHome, the MCB is hosting a number of social and spiritual events on our social media channels, from daily Qur’an recitations at fajr time to virtual eco-iftars.”

Please go to https://mcb.org.uk/resources/ramadan/ for schedule information, and suggestions such as virtual Iftars.

 

Alternatively, Amina Koroma (@Akoroma08 on Twitter) has created a series of useful suggestions for Ramadan 2020 and how to utilise technology and platforms such as WhatsApp, which can be found here:

https://twitter.com/Mandy_Sanghera1/status/1250453053473460225?s=20

We have typed them up below, so that users can translate the content by clicking the orange circle with a ‘B’ in.

WhatsApp / Telegram

Set up a manageable group in your locality.

Do a call out on social media for those fasting alone or for the first time, to help build a community.

 

Set up tasks like the following

  • Suhoor wake up call
  • Salah reminders
  • Affirmations / accountability

Digital Itfars via…

  • Zoom
  • Facetime
  • Skype
  • Google Hangouts

Document your experience

  • Social media: Instagram, Tik Tok, YouTube
  • Use the following hashtags: #RamadanOnline #RamadanAtHome #RamadanOnLock or make your own, to build a digital archive of experiences
  • Journaling is an offline option

Goal setting

  • Set up to 3 goals
  • 3 goals in the month, 3 per week or 3 per day
  • Make sure it’s manageable

Online Halaqa

  • Use video conferencing to watch an online lecture
  • Madinah College – @MadinahCollege
  • Yaqeen Institute – yaqeeninstitute.org

Learn Arabic

  • If it’s on your to do list, there are Arabic language providers holding online classes during Ramadan
  • Arabic Institute – arabicinstitute.com

Secret Eid

  • Names in a generator
  • Assign giftees
  • Set a budget ie £5-£10
  • Send a gift to your nominee in time for Eid

Actual Eid

  • Be creative: Zoom, House Party, SnapChat, Tik Tok collage, Eid #DontRushChallenge fits

InShaAllah you would have made a strong online friendship group during this time. Make sure you meet up in real life when coronavirus is well and truly over.

 

 

She has also launched ‘Ramadan Online’ to build a digital network. Currently this is only for the Greater London area, but you can register your interest for extending this to another region by filling in this form: https://docs.google.com/forms/d/e/1FAIpQLSdyuN26c_wqi9Mw6YAh-0jTtb56Lpuq9nboe3pSB0cKaWMxoQ/viewform

 

To find out more about Ramadan Online follow @RamadanOnline on Twitter, or @Ramadanon_line on Instagram.

 

Deliveries

During this time, a lot of delivery companies such as the Royal Mail are limiting the contact they have with customers.

In the case of the Royal Mail, staff are not handing over hand-held devices to customers to get signatures, but will log the name of the person who accepts the delivery. Where an item won’t fit through your letterbox, they will place the item at your door, knock, and then step aside a safe distance while you retrieve your item.

To check the most recent updates from the Royal Mail please click the following link: https://www.royalmail.com/d8/coronavirus-protection

 

Transcription of Public Health COVID-19 Briefing for Migrant Communities

On the 15th April 2020, Coventry City Council’s Public Health Department presented a briefing online about the COVID-19 coronavirus, aimed at supporting key people and organisations from Coventry’s migrant communities in disseminating correct and useful information. Public Health have kindly transcribed the presentation for those who could not attend. Please see this below.

WHAT IS CORONAVIRUS?

  • New virus
  • We don’t have immunity
  • Transmission similar to other respiratory diseases – through coughs and sneezes of an infected person (directly or from surfaces)
  • Main symptoms:
    • High temperature
    • Persistent dry cough
  • Many people will have mild symptoms
  • Some groups of people seem more susceptible to the virus than others
  • Do not delay getting help if you’re worried. Trust your instincts.

HOW CAN YOU HELP?

  • Help people to understand the following key messages
    • Coronavirus symptoms
    • Stay at home to stop the infection spreading
    • Other ways to stop the infection spreading
    • What to do if a person shows symptoms
    • Multilingual advice is available
  • How can you do this?
    • Use social media-repost or retweet Coventry City Council messages once a day
    • Talk to people – by text or telephone
    • Promote Coventry City Council support map

Key messages

You should only leave the house for very limited purposes:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
  • travelling for work purposes, but only where you cannot work from home
  • Cultural events such as Ramadan may have to be held differently

These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

HOW TO STOP THE INFECTION SPREADING?

  • Do
  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • Don’t
  • do not touch your eyes, nose or mouth if your hands are not clean

Self-isolation helps stop coronavirus spreading

Do not leave your home if you have symptoms of coronavirus (COVID-19) or live with someone who does. This is called self-isolation.

If you are self-isolating, you must:

  • not leave your home for any reason, other than to exercise once a day – but stay at least 2 metres (3 steps) away from other people
  • not go out to buy food or collect medicine – order them by phone or online, or ask someone else to drop them off at your home
  • not have visitors, such as friends and family, in your home
  • You can use your garden, if you have one.

HOW LONG TO SELF ISOLATE?

If you have symptoms of coronavirus, you’ll need to self-isolate for 7 days.  After 7 days:

  • if you do not have a high temperature, you do not need to self-isolate
  • if you still have a high temperature, keep self-isolating until your temperature returns to normal
  • You do not need to self-isolate if you just have a cough after 7 days. A cough can last for several weeks after the infection has gone.

If you live with someone who has symptoms, you’ll need to self-isolate for 14 days from the day their symptoms started. This is because it can take 14 days for symptoms to appear.

  • If more than 1 person at home has symptoms, self-isolate for 14 days from the day the first person started having symptoms.
  • If you get symptoms, self-isolate for 7 days from when your symptoms start, even if it means you’re self-isolating for longer than 14 days.
  • If you do not get symptoms, you can stop self-isolating after 14 days.

After self-isolation

  • You still need to stay at home when you finish self-isolating, but you can go out for essential trips such as buying food.

For a diagram of this guidance click on:

Click Here

 

Please promote COVID 19 guidance that is available in a range of languages

 

Local support during the pandemic is available at

https://www.coventry.gov.uk/coronavirus

The Community support section includes

  • Emergency Food Hubs 10 Emergency Food Hubs have been created or strengthened across the city. A central hub will coordinate referrals which can be made by an individual online or over the phone and will continue to support the many people already known to need this service locally. Referrals can be made by calling 08085 834 333
  • Operation Shield Support Service To support people who have been strongly advised to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks.
  • Support for rough sleepers – During the COVID-19 (coronavirus) emergency, all known rough sleepers and people using night shelters in Coventry had been offered accommodation. This includes those with No Recourse to Public Funds.

Finding community support services A map of support services has been developed please click the buttons at the top to filter what type of support you are looking for or click the buttons down the side to see what is available in your ward. Below the map you will then see information including the name and contact details of each individual group

If you need help in finding the right support, our contact number is 08085 834333.

 

Other Useful Links 

“IOM UK has designed a Covid-19 Migrant Information Service to provide extra support to migrants in the challenging context of the Covid-19 crisis.

The info service includes:

  • a multilingual website www.covid19uk.iom.int
  • a telephone service 0800 464 3380.
  • to provide information to migrants living in the UK on 5 key topics: health, work, benefits, visas and immigration, housing and homelessness.

The website also provides a comprehensive overview of the various governmental and non-governmental support schemes that are available to migrants. Finally, it provides signposted information for users to get further information and/or begin the process of accessing support. The website is currently available in many languages: English, Spanish, Portuguese, Romanian, Arabic, Chinese, Albanian and Vietnamese, with Polish to be added soon. The telephone service provides information to callers in any language, and is available on Freephone 0800 464 3380.”

Local GPs and Accident and Emergency departments are still open. To find out what you should and shouldn’t click here.

Irish Health Service has provided a 16-page information booklet and posters about COVID-19 in different languages – https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/covid-19-translated-resources/

Doctors of the World – advice for patients on Coronavirus in various languages https://www.doctorsoftheworld.org.uk/coronavirus-information/

The Traveller Movement have collated a series of resources and fact sheets specifically aimed at supporting Gypsy, Roma and Traveller communities at this time. https://www.travellermovement.org.uk/index.php/covid-19

Joe Wicks is doing PE lessons live online every weekday at 9am. This will help people of all ages stay active and entertained https://www.facebook.com/JoeWicksTheBodyCoach/

Research in Practice has created a useful page full of information on domestic abuse and what options are available to victims during the COVID-19 crisis – https://www.researchinpractice.org.uk/all/news-views/2020/april/domestic-abuse-in-the-coronavirus-epidemic/

 

Every weekday CRMC is running Kahoot ESOL challenges! To get involved with videos and challenges, request to join the Facebook group that can be found below! https://www.facebook.com/groups/514046279309410/?ref=group_header

 

St Francis Employability is running quizzes & videos posted to its Facebook page and website! Click the link below to find out more and get involved https://en-gb.facebook.com/stfcov

 

Social Innovation Emerald Book Club is holding daily online stretching between 10:30-11am. To get involved, please contact them on Facebook https://www.facebook.com/EmeraldBookClub/

 

Positive Youth Foundation is offering an employment hotline for young people aged 15-24! Those who want advice can call 07958 325426 on Monday and Friday.

 

Younger children may be interested in Share My Language Rhymetime sessions held every Thursday at 11am on Facebook Live (MiFriendly Cities page). This activity session for children and parents includes songs, music, rhymes and lots of interesting and entertaining educational elements – specifically focused on cultural and language exchange. https://fo-fo.facebook.com/events/coventry-library/share-my-language-rhymetimes/2305193513082041/

Follow @covlibraries on Facebook and Twitter for some suggested reading to keep you busy during the COVID-19 crisis https://www.facebook.com/pg/covlibraries/

Sadhguru is providing daily meditation at 12:30pm on YouTube
https://www.youtube.com/watch?v=VQ9xr7dmcpY

 

 

 

 

 

 

 

 


Section Icon Self-care

There are a lot of things that you can do to look after your own health and prevent yourself from becoming unwell. Many illnesses or symptoms can be treated at home with the help of a well-stocked medicine cabinet and plenty of rest.


Section Icon NHS Choices and NHS 111

If you’re not sure what kind of care you need, you’ll find lots of useful information and a free symptom checker online at www.nhs.uk. You can also ring 111 24 hours a day, 7 days a week for free confidential advice and information.


Section Icon Pharmacies

Your local pharmacist / chemist will be happy to advise you on common illnesses and the medicines you need to treat them.


Section Icon GPs

Your own GP is the best person to speak to about persistent health problems and illnesses that won’t go away. Your GP will make sure you are up to date with your immunisations, and will also ensure you are invited to be screened for a number of conditions, depending on your age and gender.


Section Icon Out-of-hours / GP Service

When your own GP surgery is closed, you can access the out-of-hours service. The 111 service will be able to help you if you need to see a GP urgently in the evening or at a weekend.


Section Icon Emergency dental care

We do recommend that you find a regular dentist, and you can find one through NHS 111.  If you do not have a regular dentist and you need emergency care you should contact 111.


Section Icon Emergency Department or 999

Emergency Department and 999 services provide emergency care for people who have symptoms of serious illness or are badly injured.