General Information

Coronavirus (COVID-19)

The following information is from Public Health England. Last updated 1.6.2020.

It provides

Our Response as a Council

To read about our response as a council please click here.

If you need help during the crisis please download this flyer and see how Coventry City Council can help.

Guidance for all member of the Public

As of 10/5/2020, Prime Minister Boris Johnson has announced a new ‘threat level’ alert system, and road mapped the Government’s plan going forward.

Currently, the advice is to ‘stay alert’. This means you must:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly
  • Self-isolate if you or anyone in your household has symptoms

These measures will reduce our day to day contact with other people. They are a vital part of our efforts to reduce the rate of transmission of coronavirus.

Every citizen is instructed to comply with these new measures. The Government will therefore be ensuring the police and other relevant authorities have the powers to enforce them, including through fines and dispersing gatherings where people do not comply.

You can find out more here.

Local GPs and Accident and Emergency departments are still open. To find out what you should and shouldn’t click here.

Advice for if you have COVID-19 Symptoms 

Symptoms

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.

What do we mean by possible or confirmed coronavirus infection (COVID-19)?

  • Possible infection is where a person has coronavirus (COVID-19) symptoms and is currently awaiting a test result.
  • Confirmed infection is where a person has tested positive for coronavirus (COVID-19).

Key messages

If you have symptoms of coronavirus (COVID-19), however mild, OR you have received a positive coronavirus (COVID-19) test result, the clear medical advice is to immediately self-isolate at home for at least 7 days from when your symptoms started. Do not go to a GP surgery, pharmacy or hospital. You should arrange to have a test to see if you have COVID-19 – go to testing to arrange.

Consider alerting the people that you have had close contact with in the last 48 hours to let them know you have symptoms of coronavirus COVID-19.

Following a positive test result, you will receive a request by text, email or phone to log into the NHS Test and Trace service website and provide information about recent close contacts

After 7 days, or longer, if you still have symptoms other than cough or loss of sense of smell/taste, you must continue to self-isolate until you feel better.

You do not need to self-isolate if you only have a cough or loss of sense of smell/taste after 7 days, as these symptoms can last for several weeks after the infection has gone. See the ending isolation section below for more information.

If you live with others and you are the first in the household to have symptoms of coronavirus (COVID-19), then you must stay at home for at least 7 days. All other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the household became ill. See the explanatory diagram.

Staying at home for 14 days will greatly reduce the overall amount of infection that people in your household could pass on to others in the community.

If anyone else in the household starts displaying symptoms, they must stay at home for at least 7 days from when their symptoms appeared, regardless of what day they are on in their original 14-day isolation period. The ending isolation section below has more information, and see the explanatory diagram.

If you have symptoms, you should stay as far away from other members of your household as possible. It is especially important to stay away from anyone who is clinically vulnerable or clinically extremely vulnerable with whom you continue to share a household.

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds using soap and water, or use hand sanitiser, and cover coughs and sneezes.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 onlinecoronavirus (COVID-19) service. If you do not have internet access, call NHS 111. For a medical emergency dial 999.

If you develop new coronavirus (COVID-19) symptoms at any point after ending your first period of isolation (self or household) then you must follow the same guidance on self-isolation again. The section below (After ending self-isolation and/or household-isolation) has further information.

Who is this guidance for?

This guidance is intended for:

  • people with symptoms of coronavirus (COVID-19) infection, who have received a positive test result
  • people with symptoms that may be caused by coronavirus (COVID-19) who are waiting for a test result, or who have not been tested and do not require hospital treatment, who must remain at home until they are well
  • people living in households with someone who shows symptoms that may be caused by coronavirus (COVID-19).

Will my household be tested if we think we have coronavirus (COVID-19) symptoms?

Anyone with symptoms of coronavirus (COVID-19) must immediately self-isolate and arrange to have a test to see if you have COVID-19 – go to testing to arrange.

If you develop symptoms you may wish to alert the people that you have had close contact with over the last 48 hours to let them know that you might have coronavirus (COVID-19) but are waiting for a test result. At this stage, those people should not self-isolate. Alerting those that you have been in contact with means they can take extra care in practising social distancing and good hand and respiratory hygiene. They can also be more alert to any symptoms they might develop.

People who have tested positive will receive a text, email or phone call requesting that they log into the NHS Test and Trace website to create a confidential account where they can record details about their recent close contacts. If you do not have access to the web, then you will be phoned by a contact tracer working for the NHS Test and Trace service. The information you provide will be handled in strict confidence and will enable the NHS Test and Trace service to contact those people and provide them with advice on whether they should go into self-isolation. This will help stop the spread of coronavirus (COVID-19). The people contacted will not be told your identity, but by alerting them when you first develop symptoms, you can help make sure that they are prepared for being contacted by the Test and Trace service.

Why staying at home is very important

It is very important that people with symptoms that may be due to coronavirus (COVID-19) and their household members stay at home. Staying at home will help prevent the spread of the virus to family, friends, the wider community, and particularly those who are clinically extremely vulnerable. Controlling the spread of the virus will help us to protect the NHS and save lives.

If you have symptoms of coronavirus (COVID-19) and you live alone you must remain at home for at least 7 days after the onset of your symptoms (see ending self-isolation below). This will reduce the risk of you infecting others.

If you or anyone in your household has symptoms that may be caused by coronavirus (COVID-19), then you must avoid contact with other household members as much as possible.

The other members of your household, including those who do not have any symptoms, must stay at home and not leave the house for 14 days. You must not go out even to buy food or other essentials, and any exercise must be taken within your home. This 14-day period starts from the day when the first person in your house became ill. There is more information in the ending self-isolation section below.

Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community.

While you are self-isolating, make sure you do the following things

Stay at home

You and everyone else in your household must remain at home. Do not go to work, school, or public areas, and do not use public transport or taxis.

Nobody should go out even to buy food or other essentials, and any exercise must be taken within your home.

If you require help with buying groceries, other shopping or picking up medication, or walking a dog, you should ask friends or family. Alternatively, you can order your shopping online and medication by phone or online. Delivery drivers should not come into your home, so make sure you ask them to leave items outside for collection.

Further guidance on accessing food and essential supplies is available at Accessing food and essential supplies.

If you are unable to work due to coronavirus (COVID-19), please refer to this guidance from the Department for Work and Pensions to find out about the support that is available to you.

Living with children

We are aware that not all these measures will be possible if you are living with children, but keep following this guidance to the best of your ability.

What we have seen so far is that children with coronavirus (COVID-19) appear to be less severely affected. It is nevertheless important to do your best to ensure that all members of your household follow this guidance.

For those with learning disabilities, autism or serious mental illness

We are aware that not all these measures will be possible if you, or those you are living with, have significant conditions such as learning disabilities, autism or serious mental illness. Please keep following this guidance to the best of your ability, whilst keeping yourself and those close to you safe and well, ideally in line with any existing care plans.

Avoid contact with other members of your household as much as possible

If you have symptoms of coronavirus (COVID-19), it is important to reduce the spread of infection to others in your household as much as possible.

You should stay in a well-ventilated room with a window to the outside that can be opened, separate from other people in your home if this is possible. Keep the door closed.

Use a separate bathroom from the rest of the household, if available. If you have to share these facilities, regular cleaning will be required. If a separate bathroom is not available, consider drawing up a bathroom rota for washing or bathing. You should use the facilities last, before thoroughly cleaning the bathroom. You should use separate towels from other household members, both for drying yourself after bathing or showering and for hand hygiene purposes.

You should avoid using shared spaces such as kitchens whilst others are present. Take your meals back to your room to eat. Use a dishwasher (if available) to clean and dry your used crockery and cutlery. If this is not possible, wash them by hand using detergent and warm water and dry them thoroughly, using a separate tea towel.

If you have a clinically vulnerable or clinically extremely vulnerable person living with you

Where possible, arrange for anyone who is clinically vulnerable or clinically extremely vulnerable to move out of your home, to stay with friends or family for the duration of your home isolation period.

If you cannot arrange for vulnerable people to move out of your home, stay away from them as much as possible, following the guidance here. For the clinically extremely vulnerable please follow the Shielding guidance.

Those who are clinically vulnerable or clinically extremely vulnerable should be supported to take precautions to minimise their contact with other people in your household, regardless of whether others have symptoms or not. They should minimise time spent in shared spaces such as kitchens, bathrooms and sitting areas. Any shared spaces should be well ventilated.

If they can, clinically vulnerable or clinically extremely vulnerable people should use a separate bathroom from the rest of the household. If this is not possible, consider drawing up a rota for bathing, with the clinically vulnerable or clinically extremely vulnerable person using the facilities first. They should use separate towels from the rest of the household, both for drying themselves after bathing or showering and when washing their hands.

If they can, clinically vulnerable and clinically extremely vulnerable members of the household should have their meals in their own rooms. If you have one, use a dishwasher to clean and dry the family’s used crockery and cutlery. If this is not possible, wash them using your usual washing up liquid and warm water and dry them thoroughly. If the clinically vulnerable or clinically extremely vulnerable person is using their own utensils, remember to use a separate tea towel for drying these.

We understand that it will be difficult for some people to separate themselves from others at home. You must do your very best to follow this guidance and everyone in your household should regularly wash their hands, avoid touching their face, and clean frequently touched surfaces.

Wash your hands often

Clean your hands frequently by washing them with soap and water for 20 seconds or using hand sanitiser. This will help protect you and the people you live with. This is one of the most effective ways of reducing the risk of passing infection to others.

Cover your coughs and sneezes

Cover your mouth and nose with disposable tissues when you cough or sneeze. If you do not have a tissue, sneeze into the crook of your elbow, not into your hand. Dispose of tissues into a disposable rubbish bag and immediately wash your hands with soap and water for 20 seconds or use a hand sanitiser.

If you have a carer, they should use disposable tissues to wipe away any mucus or phlegm after you have sneezed or coughed. Then they should wash their hands with soap and water for 20 seconds.

Face coverings

Used correctly, a face covering may help to protect others by reducing the transmission of coronavirus (COVID-19).

If you have possible or confirmed coronavirus (COVID-19) and you live with others, consider using a face covering inside your home when spending time in shared parts of the household, in addition to avoiding contact with other members of the household as much as possible. You must still tay at home for at least 7 days from when the symptoms started and wearing a face covering does not replace this.

Further guidance on the use of face coverings is available along with instructions on how to make your own face covering.

Cleaning and disposal of waste

When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have a clinically vulnerable or clinically extremely vulnerable person in the house.

Clean a shared bathroom each time you use it, for example by wiping the surfaces you have touched.

Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Other household waste can be disposed of as normal.

Laundry

To minimise the possibility of dispersing virus through the air, do not shake dirty laundry.

Wash items in accordance with the manufacturer’s instructions. All dirty laundry can be washed in the same load.

If you do not have a washing machine, wait a further 72 hours after your duration of isolation has ended when you can then take the laundry to a public launderette.

Do not share towels, including hand towels and tea towels.

Do not have visitors in your home

Do not invite or allow social visitors, such as other friends or family, to enter your home. If you want to speak to someone who is not a member of your household, use the phone or social media.

If you or a family member receive essential care in your home, then carers should continue to visit. Carers should follow the relevant guidance to reduce the risk of you passing on the infection.

If you have pets in the household

At present, there is very limited evidence that companion animals or pets such as dogs and cats can be infected with coronavirus (COVID-19).

Coronavirus (COVID-19) in the UK is spread by human to human transmission. There is emerging evidence that some animals can become infected with SARS-CoV-2 (which causes coronavirus (COVID-19)) following close contact with infected humans. At this time, there is no evidence that pets can transmit the disease to humans.

What you can do to help yourself get better

Drink water to keep yourself hydrated. You should drink enough during the day so your urine is a pale clear colour.

You can use over-the-counter medications, such as paracetamol, to help with some of your symptoms. Use these according to the instructions on the packet or label and do not exceed the recommended dose.

If you or your family need to seek medical advice

Seek prompt medical attention if your illness or the illness of someone in your household is worsening. If it’s not an emergency, contact the NHS 111 onlinecoronavirus (COVID-19) service. If you have no internet access, call NHS 111.

If it is a medical emergency and you need to call an ambulance, dial 999 and inform the call handler or operator that you or your relative have coronavirus (COVID-19) symptoms.

All routine medical and dental appointments should usually be cancelled while you and the family are staying at home. If you are concerned or have been asked to attend in person within the period you are home isolating, discuss this with your medical contact first (for example, your GP or dentist, local hospital or outpatient service), using the number they have provided.

Looking after your wellbeing while staying at home

We know that staying at home for a prolonged period can be difficult, frustrating and lonely for some people and that you or other household members may feel low. It can be particularly challenging if you don’t have much space or access to a garden.

It’s important to remember to take care of your mind as well as your body and to get support if you need it. Stay in touch with family and friends over the phone or on social media. There are also sources of support and information that can help, such as the Every Mind Matters website.

Think about things you can do during your time at home. People who have stayed at home for a week or more have kept themselves busy with activities such as cooking, reading, online learning and watching films. If you feel well enough you can take part in light exercise within your home.

Many people find it helpful to remind themselves why what they are doing is so important. Hopefully, none of your family will experience anything more than mild symptoms, but some people are badly affected by coronavirus (COVID-19). By staying home, you are helping to protect your friends and family, and other people in your community, as well as making sure the NHS does not get overwhelmed.

There are things that you can do to help make self-isolation easier. These include:

  • planning ahead and thinking about what you will need in order to be able to stay at home for the full duration of isolation
  • talking to your employer, friends and family to ask for their help to access the things you will need whilst staying at home
  • thinking about and planning how you can get access to food and other supplies, such as medications, that you will need during this period
  • asking friends or family to drop off anything you need or ordering supplies online, but make sure these are left outside your home for you to collect
  • ensuring that you keep in touch with friends and family over the phone or through social media
  • thinking about things you can do during your time at home. People who have successfully completed a period of staying at home have kept themselves busy with activities such as cooking, reading, online learning and watching films
  • planning out the full 14 days, such as on a make-shift calendar, which many people find helpful. You may also find it helpful to plan in advance what you will do if, for example, someone in your household were to feel much worse, such as having difficulties breathing
  • remembering that physical exercise can be good for your wellbeing, when you are feeling better. Look for online classes or courses that can help you take light exercise in your home

If you are breastfeeding while infected

There is currently no evidence to suggest that the virus can be transmitted through breast milk. Infection can be spread to the baby in the same way as to anyone in close contact with you. The current evidence is that children with coronavirus (COVID-19) get much less severe symptoms than adults. The benefits of breastfeeding outweigh any potential risks of transmission of the virus through breast milk or by being in close contact; however, this will be an individual decision and can be discussed with your midwife, health visitor or GP by telephone.

If you or a family member are feeding with formula or expressed milk, you should sterilise the equipment carefully before each use. You should not share bottles or a breast pump with someone else.

You can find more information at the Royal College of Obstetricians and Gynaecologists website.

Ending self-isolation and household isolation

Ending self-isolation

If you have had symptoms of coronavirus (COVID-19), then you may end your self-isolation after 7 days and return to your normal routine if you if you do not have symptoms other than cough or loss of sense of smell/taste. If you still have a high temperature, keep self-isolating until your temperature returns to normal.

After 7 days, if you just have a cough or anosmia (a loss of, or change in, your sense of taste or smell), you do not need to continue to self-isolate. This is because a cough or anosmia can last for several weeks once the infection has gone. The 7-day period starts from the day when you first became ill.

If you continue to feel unwell and have not already sought medical advice, you should contact NHS 111 online coronavirus (COVID-19) service.

Ending household isolation

After 7 days, if the first person to become ill feels better and no longer has symptoms other than cough or loss of sense of smell/taste they can return to their normal routine.

If you live with others, then everyone else in the household who remains well should end their isolation after 14 days. This 14-day period starts from the day the first person in the household became ill. People in the household who remain well after 14 days are unlikely to be infectious.

If anyone in the household becomes unwell during the 14-day period, they should arrange to have a test to see if they have COVID-19 – go to testing to arrange. If their test result is positive, they must follow the same advice for people with coronavirus (COVID-19) symptoms – that is, after 7 days of their symptoms starting, if they feel better and no longer have symptoms other than cough or loss of sense of smell/taste – they can also return to their normal routine. However, if their test result is negative, they must continue with isolation as part of the household for the full 14 days.

Should someone develop coronavirus (COVID-19) symptoms late in the 14-day household isolation period (for example, on day 10 or later) the isolation period for the household does not need to be extended. Only the person with new coronavirus (COVID-19) symptoms has to stay at home for at least a further 7 days, and should arrange to have a test to see if they have COVID-19 – go to testing to arrange.

At the end of the 14-day period, anyone in the household who has not become unwell can return to their normal routine.

If any person in the household with coronavirus (COVID-19) symptoms has not had any signs of improvement and has not already sought medical advice, they should contact NHS 119.

A cough or anosmia (a loss of, or change, in the sense of taste or smell), may persist for several weeks in some people, despite the infection having cleared. A persistent cough or anosmia does not mean someone must continue to self-isolate for more than 7 days.

After ending self-isolation and/or household isolation

What to do if you have another episode of coronavirus (COVID-19) symptoms after the end of your first period of self-isolation or household isolation

If you develop new coronavirus (COVID-19) symptoms at any point after ending your first period of staying at home (self-isolation or household isolation) then you must follow the same guidance on self-isolation again.

This means you must stay at home for at least 7 days from when your symptoms started if you live alone and arrange to have a test. If you live in a household, you must stay at home for at least 7 days from when your symptoms started, arrange a test for yourself, and all other household members must stay at home for 14 days.

This will help to ensure that you are continuing to protect others within your household and in your community by minimising the amount of infection that is passed on.

If you previously tested positive for coronavirus (COVID-19) and have another episode of symptoms, do you need to self-isolate again?

If you have tested positive for coronavirus (COVID-19), you will probably have developed some immunity to the disease. But it cannot be guaranteed that will happen in all cases, nor exactly for how long that will last.

If you have previously tested positive but develop symptoms again, you must self-isolate for at least 7 days from onset of symptoms and be tested. If you live in a household, all other household members must stay at home for 14 days.

If you are concerned about your new possible coronavirus (COVID-19) symptoms, use the NHS 119.

Guidance on shielding and protecting people defined as extremely vulnerable from COVID-19

What has changed

The government has updated its guidance for people who are shielding taking into account that COVID-19 disease levels are substantially lower now than when shielding was first introduced.

People who are shielding remain vulnerable and should continue to take precautions but can now leave their home if they wish, as long as they are able to maintain strict social distancing. If you choose to spend time outdoors, this can be with members of your own household. If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time. If you do go out, you should take extra care to minimise contact with others by keeping 2 metres apart. This guidance will be kept under regular review.

Read further information on schools and the workplace for those living in households where people are shielding. This guidance remains advisory.

Who this guidance is for

This guidance is for people including children who are clinically extremely vulnerable. It’s also for their family, friends and carers.

People who are clinically extremely vulnerable are at high risk of getting seriously ill from coronavirus (COVID-19). They should have received a letter advising them to shield or have been told by their GP or hospital clinician.

This includes clinically extremely vulnerable people living in long-term care facilities for the elderly or people with special needs. If you have been told that you’re clinically extremely vulnerable, you should:

  • follow the advice in this guidance
  • register online for support even if you do not need additional support right now

This guidance is still advisory. You will not be fined or sanctioned if you prefer to follow the guidance on staying alert and safe (social distancing). You may also choose to remain in your own home at all times if you do not feel comfortable with any form of contact with others. However, careful time outside in the fresh air is likely to make you feel better in yourself.

Clinically extremely vulnerable groups

Expert doctors in England have identified specific medical conditions that, based on what we know about the virus so far, place some people at greatest risk of severe illness from coronavirus. Disease severity, history or treatment levels will also affect who is in this group.

Clinically extremely vulnerable people may include:

  1. Solid organ transplant recipients.
  2. People with specific cancers:
    • people with cancer who are undergoing active chemotherapy
    • people with lung cancer who are undergoing radical radiotherapy
    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
    • people having immunotherapy or other continuing antibody treatments for cancer
    • people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
    • people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
  3. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD).
  4. People with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell).
  5. People on immunosuppression therapies sufficient to significantly increase risk of infection.
  6. Women who are pregnant with significant heart disease, congenital or acquired.
  7. Other people have also been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of their needs. GPs and hospital clinicians have been provided with guidance to support these decisions.

More information about who has been classed as clinically extremely vulnerable is available on the NHS Digital website.

If you’re still concerned, you should discuss your concerns with your GP or hospital clinician.

Check this is the right guidance for you

You are not clinically extremely vulnerable if:

  • you do not have any of the conditions that make you clinically extremely vulnerable
  • you have not been told by your GP or specialist that you are clinically extremely vulnerable or received a letter

If you are not clinically extremely vulnerable you should follow the guidance on staying alert and safe (social distancing).

Staying at home and shielding

People classed as clinically extremely vulnerable are advised to take additional action to prevent themselves from coming into contact with the virus. If you’re clinically extremely vulnerable, you’re strongly advised to stay at home as much as possible and keep visits outside to a minimum (for instance once per day).

This is called ‘shielding’ and the advice is now updated:

  1. If you wish to spend time outdoors (though not in other buildings, households, or enclosed spaces) you should take extra care to minimise contact with others by keeping 2 metres apart.
  2. If you choose to spend time outdoors, this can be with members of your own household. If you live alone, you can spend time outdoors with one person from another household (ideally the same person each time).
  3. You should stay alert when leaving home: washing your hands regularly, maintaining social distance and avoiding gatherings of any size.
  4. You should not attend any gatherings, including gatherings of friends and families in private spaces, for example, parties, weddings and religious services.
  5. You should strictly avoid contact with anyone who is displaying symptoms of COVID-19 (a new continuous cough, a high temperature, or a loss of, or change in, your sense of taste or smell).

The Government is currently advising people to shield until 30 June 2020 and is regularly monitoring this position.

Handwashing and respiratory hygiene

There are general principles you should follow to help prevent the spread of airway and chest infections caused by respiratory viruses, including:

  • wash your hands frequently with soap and water for at least 20 seconds or use a hand sanitiser. Do this after you blow your nose, sneeze or cough before you eat or handle food and always immediately when you return home
  • avoid touching your eyes, nose, and mouth with unwashed hands
  • cover your cough or sneeze with a tissue, then throw the tissue in a bin
  • clean and disinfect frequently touched objects and surfaces in the home

Register for support

Everyone who has received a letter advising that they are clinically extremely vulnerable should register online if you need any extra support, for example, having essential groceries delivered to your home.

Register even if:

  • you do not need support now
  • you’ve received your letter from the NHS

Register for support:

Have your NHS number with you when you register. This will be at the top of the letter you have received letting you know you are clinically extremely vulnerable or on any prescriptions.

Letters to clinically extremely vulnerable people

The NHS in England has contacted clinically extremely vulnerable people to provide further advice. If you have not received a letter or been contacted by your GP but you’re still concerned, you should discuss your concerns with your GP or hospital clinician.

Help with food and medicines

Ask family, friends and neighbours to support you and use online services.

If you’d like help with your shopping, NHS Volunteer Responders are also here for you. You can choose what products you want and when you want them, and an NHS Volunteer Responder will then pick up and deliver your shopping to you. They can also pick up prescriptions or any other essentials you need. Call 0808 196 3646 (8am to 8pm) to arrange volunteer support.

If you cannot get the help you need, the government can help by delivering essential groceries and support. For further information about how to get food and other essential supplies, please see the guidance on accessing food and essential supplies. If you urgently need food or care, contact your local council.

Getting your prescriptions

Prescriptions will continue to cover the same length of time as usual.

If you do not currently have your prescriptions collected or delivered, you can arrange this by:

  1. Asking someone who can pick up your prescription from the local pharmacy (this is the best option, if possible).
  2. Contacting your pharmacy to ask them to deliver your prescription to you or to help you find a volunteer (who will have been ID checked) to deliver it.

You may also need to arrange for collection or delivery of hospital specialist medication that is prescribed to you by your hospital care team.

If you receive support from health and social care organisations, such as having care provided for you through the local authority or health care system, this will continue as normal.

Your health or social care provider will be asked to take additional precautions to make sure that you are protected.

Visits from essential carers

Any essential carers or visitors who support you with your everyday needs can continue to visit unless they have any of the symptoms of COVID-19. Essential carers coming to your home should follow advice on good hygiene: wash their hands with soap and water for at least 20 seconds on arrival to your house and often while they are there (or use hand sanitiser), avoid touching their face, catch any coughs or sneezes in a tissue (or their sleeve), and put used tissues immediately in the bin and wash their hands afterwards. They should keep 2 metres away where close or personal contact is not required and where this is possible.

If you need support from a carer to leave the house, you can still meet one person from another household (ideally the same person each time).

If your main carer becomes unwell

Speak to your carers about back-up plans for your care in case your main carer is unwell or needs to self-isolate.

You should have an alternative list of people who can help you with your care if your main carer becomes unwell. You can also contact your local council for advice on how to access care.

Living with other people

The rest of your household do not need to start shielding themselves, but they should do what they can to support you in shielding and to carefully follow guidance on staying alert and safe (social distancing).

At home you should still:

  1. Minimise the time other people living with you spend in shared spaces such as kitchens, bathrooms and sitting areas, and keep shared spaces well ventilated.
  2. Keep 2 metres (3 steps) away from people you live with and encourage them to sleep in a different bed where possible. If you can, use a separate bathroom from the rest of the household. Use separate towels from the other people in your house, both for drying yourself after bathing or showering and for hand-hygiene purposes.
  3. If you share a toilet and bathroom with others, it’s important that they are cleaned every time after use (for example, wiping surfaces you have come into contact with). Consider drawing up a rota for bathing, with you using the facilities first.
  4. If you share a kitchen with others, avoid using it while they’re present. If you can, take your meals back to your room to eat. If you have one, use a dishwasher to clean and dry used crockery and cutlery. If this is not possible, wash them using your usual washing-up liquid and water and dry them thoroughly. If you are using your own utensils, remember to use a separate tea towel for drying these.
  5. Everyone in your household should regularly wash their hands with soap and water for 20 seconds, avoid touching their face and clean frequently touched surfaces.

You and the rest of your family or household should try to follow this advice as far as you are able. There is no need for other members of your household to follow the shielding measures themselves.

If you do not want to be shielded

Shielding is for your personal protection and it’s your choice to decide whether to follow the measures we advise.

If you develop symptoms

If you have any of the symptoms of COVID-19, (a new continuous cough, a high temperature, or a loss of, or change in, your normal sense of taste or smell), you must self-isolate at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange or contact NHS 119 via telephone if you do not have internet access

Do this as soon as you get symptoms. Do not visit the GP, pharmacy, urgent care centre or a hospital but if you need treatment, hospitals are still there to support and advise you.

In an emergency, call 999 if you’re seriously ill. Explain that you are clinically extremely vulnerable to coronavirus and are likely to get very unwell.

Prepare a single hospital bag. This will help the NHS provide you with the best care if you need to go to hospital as a result of catching COVID-19. Your bag should include:

  • details for getting hold of your emergency contact
  • a list of the medications you take (including dose and frequency)
  • any information on your planned care appointments
  • things you would need for an overnight stay (for example, medication, pyjamas, toothbrush and snacks)
  • your advanced care plan (only if you have one)

Hospital and GP appointments if you’re shielding

Everyone should access medical assistance online or by phone wherever possible.

However, if you have a scheduled hospital or other medical appointment during this period, talk to your GP or specialist to ensure you continue to receive the care you need and determine which of these appointments are absolutely essential.

Your hospital may need to cancel or postpone some clinics and appointments. You should contact your hospital or clinic to confirm appointments.

Looking after your mental wellbeing

The government has advised that those shielding can now spend time outdoors if they wish to do so. Despite these measures, however, continued social isolation, reduction in physical activity, and changes in routine can all contribute to increased stress.

Many people, including those without existing mental health needs, may feel anxious. Reasons for increased anxiety may include potential effects on support with daily living, ongoing care arrangements with health providers, support with medication and changes in daily routines. It is important that you take care of your mind as well as your body and that you get further support if you need it.

Follow the advice that works for you in the guidance on how to look after your mental health and wellbeing during COVID-19. At times like these, it can be easy to fall into unhealthy patterns of behaviour which in turn can make you feel worse.

Constantly watching the news can make you feel more worried. If you think it is affecting you, try to limit the time you spend watching, reading or listening to media coverage of the outbreak. It may help to only check the news at set times or limit this to a couple of times a day. Try to focus on the things you can control, such as where you get information from and actions you can take to help you feel prepared. The Every Mind Matters page on anxiety and NHS mental wellbeing audio guides provide further information on how to manage anxiety.

If you’re still struggling after several weeks and it’s affecting your daily life, contact NHS 111 online. If you have no internet access, you should call NHS 111.

If you are receiving services for your mental health, learning disability or autism and are worried about the impact of isolation, contact your key worker, care coordinator or provider to review your care plan. If you have additional needs, contact your key worker or care coordinator to develop a safety or crisis plan.

Staying mentally and physically active

There are simple things you can do that may help you to stay mentally and physically active during this time such as:

  • you can find free 10 minute workouts from PHE or other exercise videos to try at home on the NHS Fitness Studio
  • spend time doing things you enjoy such as reading, cooking, other indoor hobbies or listening to favourite radio programmes or watching TV
  • try to eat healthy, well-balanced meals, drink enough water, exercise regularly, and try to avoid smoking, alcohol and drugs

Spending time outdoors

You may now wish to go outside of your property to exercise, walk, or spend some time outdoors. If you do so, the best way to protect yourself is to:

  • keep the number of visits outside to a minimum (for instance once per day)
  • go on your own, or with members of your household. If you live alone, you can spend time outdoors with one person from another household (ideally the same person each time)
  • go outside when there are fewer people around, such as early in the morning
  • ideally spend time in open areas
  • always keep a social distance of 2 metres
  • take particular care to minimise contact with others
  • do not share or exchange personal belongings (such as cups) with others
  • avoid going into enclosed spaces and other households, shops and buildings
  • spend as long as you feel comfortable outside
  • if you would prefer not to spend time outside of your property, try spending time with the windows open to let in fresh air and get some natural sunlight or get out into any private space (such as a garden or balcony), keeping at least 2 metres away from your neighbours and household members at all times

Staying connected with family and friends

Use support you might have through your friends, family and other networks during this time. Try to stay in touch with those around you over the phone, by post or online.

Let people know how you would like to stay in touch and build that into your routine. This is also important in looking after your mental wellbeing and you may find it helpful to talk to them about how you are feeling. Remember, it is OK to share your concerns with others you trust and in doing so you may end up providing support to them, too.

NHS Volunteers are also available if you would like a friendly chat or just want someone to talk to. If you have been advised to shield or are self-isolating, or are caring for someone who is, you can call them to arrange volunteer support.

Unpaid carers who provide care for someone who is clinically extremely vulnerable

If you are caring for someone who is clinically extremely vulnerable, there are some simple steps that you can take to protect them and to reduce their risk.

Ensure you follow advice on good hygiene:

  • do not visit or provide care if you are unwell and make alternative arrangements for anyone you care for
  • only provide care that is essential
  • wash your hands when you arrive and often, using soap and water for at least 20 seconds or use hand sanitiser
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • provide information to the person you care for about who they should call if they feel unwell and how to use NHS 111 online coronavirus service and leave the number for NHS 111 prominently displayed
  • find out about different sources of support that could be used; further advice on creating a contingency plan is available from Carers UK
  • look after your own wellbeing and physical health during this time. Further information from Every Mind Matters

More information on providing unpaid care is available.

Additional advice for unpaid carers who are contacts of cases of coronavirus

If you are notified by the NHS Test and Trace that you are a contact of a person who has tested positive for coronavirus:

  • you must self-isolate for 14 days
  • follow the advice in this guidance
  • do not provide any further care for the clinically extremely vulnerable person and inform them, and their GP or hospital doctor, that you are a contact of a coronavirus case

Advice for young carers supporting someone who is clinically extremely vulnerable

If you are a young carer supporting someone who is clinically extremely vulnerable, guidance for how you can help protect them is available.

Looking after your own wellbeing and physical health is very important during this time. There is more information and advice especially for young people at Rise Above and Young Minds.

Clinically extremely vulnerable people living in long-term care facilities, for the elderly or people with special needs

This guidance also applies to clinically extremely vulnerable people living in long-term care facilities or those supporting people with special needs. Care providers should carefully discuss this advice with the families, carers and specialist doctors caring for such people to ensure this guidance is strictly adhered to.

Any assessment of a resident’s needs and subsequent decisions made must consider individual circumstances and ethical implications, ensuring that the resident is treated with respect so that their human rights, personal choices, safety and dignity are upheld.

Parents and schools with clinically extremely vulnerable children

This guidance also applies to clinically extremely vulnerable children in mainstream and special schools. If you live with a child who is clinically extremely vulnerable you should try to follow the advice on living with other people and you should continue to have physical contact to provide essential care. Guidance on supporting children and young people’s mental health and wellbeing is available.

Work and employment for those who are shielding

If you usually work, you should talk to your employer as soon as possible if you:

  • have been advised to start shielding
  • think you might need to start shielding

You should make every effort to work from home and your employer is expected to help you to do this.

If you are unable to work from home, you should discuss and agree your options with your employer.

At times, it may be appropriate for you to take up an alternative role or adjust your working patterns temporarily.

Some employers may also be able to offer different types of leave. Beyond your statutory annual leave entitlement, this will be at the employer’s discretion.

If you were employed before 19 March 2020, you may be eligible for the Coronavirus Job Retention Scheme, under which you can be furloughed at 80% of your salary (maximum of £2,500 per month) up to the end of August after which time employers are paying an increased proportion of furloughed staff salaries until the furlough scheme ends, as currently planned, at the end of October.

Statutory Sick Pay is available as a safety net in cases where you are unable to work or to be furloughed under the Coronavirus Job Retention Scheme.

Employees have protections against unfair dismissal and may have certain entitlements around redundancy. It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, sex or disability. Employers also have particular responsibilities towards disabled workers and those who are new or expectant mothers. Find out more about the rights you have at work.

To support the self-employed through the coronavirus outbreak the Government has announced the Self-employment Income Support Scheme.

Useful Links to Support Mental Health

Websites that have useful advice and mental health tips regarding Coronavirus include:

Doctors of the World – advice for patients on Coronavirus in various languages https://www.doctorsoftheworld.org.uk/coronavirus-information/

Mind website https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/#collapse620

Anxiety UK https://www.anxietyuk.org.uk/blog/health-and-other-forms-of-anxiety-and-coronavirus/

OCD-UK https://www.ocduk.org/ocd-and-coronavirus-survival-tips/

Every Mind Matters https://www.nhs.uk/oneyou/every-mind-matters

BABCP Covid-19 Anxiety Blog http://letstalkaboutcbt.libsyn.com/coping-with-anxiety-about-coronavirus

Research in Practice has created a useful page full of information on domestic abuse and what options are available to victims during the COVID-19 crisis – https://www.researchinpractice.org.uk/all/news-views/2020/april/domestic-abuse-in-the-coronavirus-epidemic/

 

Employment and Income During Coronavirus

 

Information for employees

You can get £94.25 per week Statutory Sick Pay (SSP) if you’re too ill to work. It’s paid by your employer for up to 28 weeks.

 

If you cannot work while you are self-isolating because of coronavirus (COVID-19), you could get SSP for every day you’re in isolation. You must self-isolate for at least 4 days to be eligible. This includes individuals who are caring for people in the same household and therefore have been advised to do a household quarantine.

 

If you are not eligible for SSP – for example if you are self-employed or earning below the Lower Earnings Limit of £118 per week – and you have COVID-19 or are advised to self-isolate, you can now more easily make a claim for Universal Credit (UC) or new style Employment and Support Allowance. For more information on how to claim, please visit https://www.gov.uk/universal-credit and https://www.gov.uk/guidance/new-style-employment-and-support-allowance.

Proof of sickness

 

If you have COVID-19 or are advised to stay at home, you can get an ‘isolation note’ by visiting NHS 111 online, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a ‘fit note’ (sometimes called a ‘sick note’) after 7 days of sickness absence.

 

Furloughed workers

If you and your employer both agree, your employer might be able to keep you on the payroll if they’re unable to operate or have no work for you to do because of coronavirus (COVID-19). This is known as being ‘on furlough’.

You could get paid 80% of your wages, up to a monthly cap of £2,500.

If your salary is reduced as a result of these changes, you may be eligible for support through the welfare system, including Universal Credit.

Check if you could be covered by the Coronavirus Job Retention Scheme.

 

Universal Credit

 

Universal Credit is administered by the Department for Work and Pensions (DWP) and not Coventry City Council.

 

Whether you are currently in or out of work, if you are on a low income and affected by the economic impacts of COVID-19, you will be able to access the full range of the welfare system, including Universal Credit.

 

From 6 April the Government will increase the standard allowance in Universal Credit and the basic element in Working Tax Credit for one year. Both will increase by £20 per week on top of planned annual up-rating. This will apply to all new and existing Universal Credit claimants and to existing Working Tax Credit claimants.

 

 

Support for rent costs

 

You should check your eligibility for Universal Credit, which is available for people in and out of work. Support for rental costs will be paid through Universal Credit.

From April, we are increasing Local Housing Allowance rates to the 30th percentile of market rents. This applies to all private renters who are new or existing Universal Credit housing element claimants and to existing Housing Benefit claimants.

 

Council Tax Support

Council tax Support is a means tested discount which helps low income households with the cost of Council Tax payments.

If your household is classed as being of working age, then you will need to pay at least 15 per cent of your council tax bill. You may receive help with the remaining 85 per cent depending on your income and the makeup of your household. Pension age households can receive up to 100 per cent support depending on their circumstances.

A 25% discount applies to all single households. Claim Council Tax SupportExemptions apply for people who are severely mentally impaired and live on their own.

You will receive your Council Tax bill in March telling you how much you have to pay. How to pay your Council Tax.

Council Tax Hardship Fund

 

Local Government Secretary Rt Hon Robert Jenrick MP has confirmed the government’s £500 million Hardship Fund will provide council tax relief to vulnerable people and households to help those affected most by coronavirus.

The Hardship Fund will support those in receipt of Local Council Tax Support schemes by reducing their council tax liability for 2020 to 2021.

People in receipt of Local Council Tax Support schemes are recognised as the most vulnerable to changes in income and the government is committed to ensuring they have the support they need.

The guidance published today provides clarity to councils on how they can quickly provide support to those households which require support.

For more information, please View the guidance.

 

Housing rental payments

Contact your landlord if you’re struggling to pay rent; they may be able to give a rent reduction or accept late payment. Make sure you get something in writing. The Government announced on 18 March that landlords will not be able to apply to court to evict tenants for at least three months. That includes if you rent from a private landlord, a housing association or the council. The new law is expected to come in very soon.

 

Mortgage payments

Mortgage lenders have announced they won’t apply to court to repossess homeowners for 3 months starting from 19 March. They will also allow a three-month payment holiday for those struggling to cover their mortgage because of coronavirus. Be aware that this option may mean your monthly mortgage payment goes up after the payment holiday ends. Check if you have insurance that will cover your mortgage payments instead. For example, mortgage payment protection insurance or through your current account

 

Information for self-employed

 

If you are self-employed and you have COVID-19 or are advised to self-isolate, you can now more easily make a claim for Universal Credit (UC) or new style Employment and Support Allowance. For more information on how to claim, please   visit https://www.gov.uk/universal-credit and https://www.gov.uk/guidance/new-style-employment-and-support-allowance.

 

If you are self-employed and receiving Universal Credit and you have COVID-19 or are advised to self-isolate, the requirements of the Minimum Income Floor will be temporarily relaxed. This change took effect on 13 March and will last for the duration of the outbreak, to ensure that self-employed UC claimants will receive support.

If you need to claim Universal Credit but have COVID-19 or are self-isolating, you will now be able to claim and to access advance payments upfront without needing to attend a Jobcentre Plus.

 

If you’re self-employed, Income Tax payments due in July 2020 under the Self-Assessment system can be deferred to January 2021.

 

Businesses

 

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service. These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities.

Please follow the link for more information based on the size of your business:   https://www.gov.uk/government/publications/support-for-those-affected-by-covid-19/support-for-those-affected-by-covid-19

 

Free advice

You can receive free and impartial advice on a range of matters from organisations including:

  • Consumer rights: Free consumer protection advice from the Government on issues including contracts, goods and services
  • Employee rights: Free advice on worker’s rights from the Government
  • Money Advice Service: Free and impartial money advice from an organisation set up by the Government
  • Citizens Advice Service: Free advice on a range of topics including debt, money and finances; law and court and consumer rights
  • Shelter: Free advice on issues such as housing, homelessness, eviction, repairs and repossession

Coventry specific support

Coventry City Council Customer Services  https://www.coventry.gov.uk/

Passionate and dedicated support from housing, benefits, bin collection and recycling, to education, care and safeguarding and many other areas.

Coventry Refugee and Migrant Centre  https://www.covrefugee.org/

Coventry Refugee and Migrant Centre (CRMC) welcomes and empowers asylum seekers, refugees and other migrants in Coventry to rebuild their lives and achieve their potential.

Coventry Family Hubs  https://www.coventry.gov.uk/familyhubs

The family hub model is an approach to the delivery of early help services centralised around a building, where a number of different services providing information and support to families, children and young people are based. They will provide early help and support for families, children and young people aged 0 – 19 years up to age 24 where a young person has a disability.

Coventry Foodbank  https://coventry.foodbank.org.uk/

We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

 

 

Coventry Jesus Centre  https://www.coventryjesuscentre.org.uk/

Jesus Centres are places where we provide services to restore dignity and create community. Friendship and help are available for every type of person. The homeless and disadvantaged find a particular welcome at Jesus Centre. They continue to offer ESOL and Conversation Cafes. Please email info@coventryjesuscentre.org.uk for more information.

Central England Law Centre Coventry  https://www.centralenglandlc.org.uk/

We provide free specialist legal advice to those most in need and use legal processes to fight social exclusion.  We advocate for people, challenge unfair decisions, take cases to the highest courts and work in partnerships with other support services.

Coventry Women’s Partnership  http://www.fwt.org.uk/social/coventry-womens-partnership/

This is a city-wide programme that aims to improve economic outcomes for women by providing access to skills, training, confidence building, support into employment and help with overcoming barriers.

Partners:

Foleshill Women’s Training  http://www.fwt.org.uk/

Coventry Haven Women’s Aid  https://www.coventryhaven.co.uk/

CRASAC  http://www.crasac.org.uk/

KairosWWT  https://kairoswwt.org.uk/

Coventry Law Centre   https://www.centralenglandlc.org.uk/

 

St Francis Assisi Church https://www.stfranciscoventry.org/

We are a lively and busy church based on Links Road – open throughout the week for a wide range of activities and community support including free meals, ESOL classes, work clubs, volunteering and many other interesting workshops.

 

Carriers of Hope  https://www.carriersofhope.org.uk/

Dedicated to helping Asylum Seekers, Refugees and Eastern European Migrants in the Coventry Area. We can help you with food, furniture items, clothes, baby items, toys, toiletries and other essential items.

Positive Youth Foundation  https://www.positiveyouthfoundation.org/

Supporting young people to achieve their potential in all areas of life.

Positive Youth Foundation is offering an employment hotline for young people aged 15-24! Those who want advice can call 07958 325426 on Monday and Friday.

Share My Language Rhymetime  https://fo-fo.facebook.com/events/coventry-library/share-my-language-rhymetimes/2305193513082041/

A fascinating activity session for children and parents with songs, music, poems and lots of interesting and entertaining educational elements.

Citizens Advice have advice on employment, managing financially and how to access the right support and benefits – https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

Loan Shark Advice 

What is a ‘Loan Shark’?

A loan shark is a moneylender who charges extremely high rates of interest on people who borrow money from them, typically under illegal conditions.

The England Illegal Money Lending Team (IMLT) recognise that this period may be one of increased financial pressure for some people.

The Team is fully committed to ensuring that illegal money lenders (loan sharks) do not take advantage and profit from other people’s hardship.

The Stop Loan Sharks helping service (0300 555 2222) remains open and fully operational during the COVID-19 pandemic. Officers encourage not only victims but friends, family members and the wider community to come forward if they suspect someone is suffering at the hands of loan sharks.

 

Education

 

Some young people may be eligible to receive digital devices and Internet access to support remote learning.

 

This includes

  • care leavers
  • children and young people aged 0 to 19 with a social worker
  • disadvantaged year 10 pupils

 

People aged 16 to 19 without a suitable device for education will be eligible for support through the 16 to 19 Bursary Fund. Those offering 16 to 19 education should visit the 16 to 19 Bursary Fund to find out about eligibility for relevant funding and support.

 

For more information and to apply for digital devices and/or Internet access, please go to https://www.gov.uk/guidance/get-help-with-technology-for-remote-education-during-coronavirus-covid-19#who-is-eligible-to-receive-digital-devices-and-internet-access

 

Online Learning Resources

Every weekday CRMC is running Kahoot ESOL challenges! To get involved with videos and challenges, request to join the Facebook group that can be found below! https://www.facebook.com/groups/514046279309410/?ref=group_header

 

St Francis Employability is running quizzes & videos posted to its Facebook page and website! Click the link below to find out more and get involved https://en-gb.facebook.com/stfcov

 

This Facebook page offers regular maths lessons for FREE whilst schools are closed. They are pitched at KS1, 2 and 3 level. Click the link to discover more https://www.facebook.com/pg/hykmaths/events/?ref=page_internal

 

Maddie Moate is doing a range of free science videos on YouTube for children! To check them out go to https://www.youtube.com/user/maddiemoate

Younger children may be interested in Share My Language Rhymetime sessions held every Thursday at 11am on Facebook Live (MiFriendly Cities page). This activity session for children and parents includes songs, music, rhymes and lots of interesting and entertaining educational elements – specifically focused on cultural and language exchange. https://fo-fo.facebook.com/events/coventry-library/share-my-language-rhymetimes/2305193513082041/

Follow @covlibraries on Facebook and Twitter for some suggested reading and information on books that available electronically https://www.facebook.com/pg/covlibraries/

 

Free School Meals

 

During this time, the Government has extended its Free School Meals provision to some children with families that have no recourse to public funds (NRPF)

 

The categories that might be eligible are:

 

  • Children of ‘Zambrano Carers’
  • Children of families granted leave to remain under Article 8 European Convention on Human Rights
  • Children of families are supported under Section 17 Children Act 1989 and that have No Recourse to Public Funds
  • Children of a subset of failed asylum seekers supported under Section 4 of the Immigration and Asylum Act 1999

 

Please click here for more advice on eligibility and guidance on how to apply.

 

 

 

Ramadan 2020

This year, many people are asking “what does fasting during lock down look like?”

Social isolation, social distancing, government advice on working from home and not attending any large group events mean that faith congregational acts of worship for Muslims have been strictly reduced.

During this difficult time we have to remain within our homes, the houses we live in and only go out for essential food or a period of exercise as per government guidelines, maintaining a 2 metre distance while outside of home and washing our hands regularly.

This Ramadan we ask that, along with our Islamic faith leaders, that everyone:

  • Observe Ramadan at home, do not go to visit family or friend’s houses or meet them outside your home
  • Pray at home with people you share your home with and do not attend any Mosque or other family or friends houses to pray
  • Do not leave the house to distribute food but donate online or via food banks instead

In these unprecedented times it is imperative that public health is put first and in keeping with the UK Government guidance on social distancing, that Ramadan is celebrated in people’s own homes and the family they live with to avoid gathering in congregations at the Mosque or any open space to offer prayers.

#RAMADANATHOME


Ramadan 2020 is a very different experience for Muslims as we continue to adapt to changing circumstances during the Covid19 pandemic, adjusting not only our holy month but our daily lives in accordance with public health guidelines.

This Ramadan social distancing measures are still in place so we haven’t been able to return to  our normal routines. Thus, there have been no congregational acts of worship for Muslims outside of the home – no taraweeh prayers at the mosque or anywhere outside of our homes, no spiritual talks in the community or iftars with friends and family to attend. We have all been trying to adapt to these changes while still enjoying the spiritual lift and community spirit that Ramadan provides.

 

How to adapt our Ramadan

  • Organising taraweeh at home as a family and pray in congregation.
    • Streaming Islamic lectures or taraweeh in your home, either pre-recorded or live
    • Arranging virtual iftars with loved ones and community members through the many online video calling facilities available
    • Planning your iftar menus in advance so that you can limit multiple shopping trips given social distancing measures
    • Hydrating well for the long fasting days. Dehydration can lead to tiredness, headaches, lack of focus/concentration
    • Eating high energy, slow burn foods for suhoor (starting your fast)
    • Remaining energised throughout the workday, especially as we can experience heightened levels of anxiety during these times
    • Taking regular breaks to reflect and take time for yourself. Life can be full, and we try to fill it with more worship during Ramadan. We all want to pray more and this can help with anxiety but it is important to be good to yourself – sometimes it is quality over quality.

More information is at https://www.mcb.org.uk/ramadan

Advice from British Islamic Medical Association in the NHS

Fasting in the month of Ramadan is obligatory on all adult Muslims (with exceptions). Many patients and staff will be fasting or wanting to fast in Ramadan.
It helps if NHS frontline staff are aware of, and respect this important religious obligation, and how such beliefs may affect the different elements of care, particularly in light of the Covid-19 pandemic, which has seen more staff return to the frontline, a change in the way the NHS operates, and a surge in the use of personal protective equipment.

The patients’ perspective
The patient’s choice should be respected and advice should be offered on medical grounds. The Muslim Chaplain/Imam should be consulted where available.
If possible, hospital appointments should be given at appropriate times (i.e. outside prayer times –the Muslim patient will be aware of these times) or at the ending of the fast.
Arrangements for breaking of fast – availability of a quiet prayer space at prayer times would be appreciated.

What does not break the fast
• Injections
• Bloods taken (thumbprick or intravenous)
• Eye or ear drops
• Vaginal pessaries, urethral infusion, transdermal patch (i.e. nicotine patches) concentrate
oxygen, epidural analgesia and haemodialysis
• Eating and drinking out of forgetfulness

For more information please contact info@britishima.org

 

British Board of Scholars and Imams


The British Board of Scholars and Imans has published detailed guidance on how to celebrate
Ramadan from home: https://www.bssi.org.uk

 

Advice from Warwickshire Public Health and NHS Clinical Commissioning Groups in Warwickshire and Coventry


For more details follow these links:
https://publichealthmatters.blog.gov.uk/2020/04/22/stay-at-home-for-ramadan/

Advice in Arabic and other key languages in Warwickshire is on the EQuIP website here:
https://www.equipequality.org.uk/covid-19-updates

Most recent HM Government advice is available here: https://www.gov.uk/coronavirus

Coventry City Council website has useful information on social distancing, guidance on what to do is someone is unwell, keeping safe and support services available in different languages here:

https://www.coventry.gov.uk/coronavirus

Warwickshire County Council website has useful and informative materials on social distancing when shopping or outside in 8 different languages including Urdu, Gujarati and Nepalese
https://warwickshire.gov.uk/socialdistancing

Coventry and Warwickshire GP practices and Accident and Emergency Departments are still open


Local GPs and Accident and Emergency departments in Coventry and Warwickshire are still open during the COVID-19 situation, though how you access them might be slightly different than you’re used to.

 

Here’s a list of handy Do’s and Don’ts to explain how to see a GP:

Do Don’t
Ring your GP practice first if you
have any health concerns not related
to coronavirus. We are especially
keen to hear from you if you have a
new lump, unusual bleeding a new
problem that you think is significant or
are struggling with a chronic condition
such as diabetes or asthma.
Don’t go to your GP practice
unless asked to do so by a GP.
Be prepared to have your
appointment over the telephone or by
video consultation – you may not be
offered a face to face appointment.**if
you are be prepared that the nurse or
doctor may be wearing gloves, an
apron and a mask.
Don’t go to your GP if you have
symptoms of Coronavirus
– stay at
home and use the online 111
symptom checker or call NHS 111 if
you can’t get online.
Contact your GP if you have
concerns about cancer, heart
disease or a child who is ill
, but
please be aware that, for certain
conditions, you may be asked by your
GP to be seen at practice which isn’t
your own.
Don’t go to your GP for something
you could treat at home
, such as
hay fever, mild skin conditions or
fungal toe nails.

 

Accident and emergency at our local hospitals are also open and it is important
people don’t delay in seeking medical attention in a life-threatening  emergency, but again there are some things to keep in mind:

Do Don’t
Call 999 in a life-threatening
emergency without delay
. An
emergency is when someone is
seriously ill or injured and their life is
at risk. Life-threatening emergencies
can include:
• loss of consciousness
• a sudden confused state
• fits and seizures that aren’t
stopping
• chest pain
• breathing difficulties
• severe bleeding that can’t be
stopped
• severe allergic reactions
• severe burns or scalds
• suspected meningitis or sepsis
Call 999 immediately if you or
someone else is having a heart
attack or stroke. Every second counts
with these conditions.
Don’t go to A&E for anything
which isn’t a life-threatening
emergency
– ***call 111, your GP or
use the Urgent Treatment Centre
instead.
Visit NHS 111 online if is not a life
threatening emergency
but it’s not
something you can deal with yourself.
They may send you to the Urgent
Treatment Centre at City of Coventry
Walk-In Centre or book you a call
with your GP surgery.
Only call 111 if you can’t get online
or have no access to the internet.
Don’t go A&E if you have
symptoms of Coronavirus
– stay at
home and use the online 111
symptom checker, or call NHS 111 if
you can’t get online.

 

If you have an ongoing health condition for which you normally attend hospital, please be aware these services may be delivered in different ways than you’re used to. The hospital will contact to inform you of changes to your care.

Remember: If you have symptoms of coronavirus (a high temperature or
a new, continuous cough, use the online NHS 111 coronavirus service.
Only call 111 if you can’t get online.

 

The Muslim Council of Britain (MCB) has produced the following advice regarding Ramadan 2020 –

 

“In 2020 Ramadan will be a very different experience for Muslims all over the world due to the COVID-19 restrictions. Read on below for further COVID-19 guidance including #RamadanAtHome, or click here to read the full Ramadan 2020 guidance (PDF).”

 

“To help you with your #RamadanAtHome, the MCB is hosting a number of social and spiritual events on our social media channels, from daily Qur’an recitations at fajr time to virtual eco-iftars.”

Please go to https://mcb.org.uk/resources/ramadan/ for schedule information, and suggestions such as virtual Iftars.

 

Alternatively, Amina Koroma (@Akoroma08 on Twitter) has created a series of useful suggestions for Ramadan 2020 and how to utilise technology and platforms such as WhatsApp, which can be found here:

https://twitter.com/Mandy_Sanghera1/status/1250453053473460225?s=20

We have typed them up below, so that users can translate the content by clicking the orange circle with a ‘B’ in.

WhatsApp / Telegram

Set up a manageable group in your locality.

Do a call out on social media for those fasting alone or for the first time, to help build a community.

 

Set up tasks like the following

  • Suhoor wake up call
  • Salah reminders
  • Affirmations / accountability

Digital Itfars via…

  • Zoom
  • Facetime
  • Skype
  • Google Hangouts

Document your experience

  • Social media: Instagram, Tik Tok, YouTube
  • Use the following hashtags: #RamadanOnline #RamadanAtHome #RamadanOnLock or make your own, to build a digital archive of experiences
  • Journaling is an offline option

Goal setting

  • Set up to 3 goals
  • 3 goals in the month, 3 per week or 3 per day
  • Make sure it’s manageable

Online Halaqa

  • Use video conferencing to watch an online lecture
  • Madinah College – @MadinahCollege
  • Yaqeen Institute – yaqeeninstitute.org

Learn Arabic

  • If it’s on your to do list, there are Arabic language providers holding online classes during Ramadan
  • Arabic Institute – arabicinstitute.com

Secret Eid

  • Names in a generator
  • Assign giftees
  • Set a budget ie £5-£10
  • Send a gift to your nominee in time for Eid

Actual Eid

  • Be creative: Zoom, House Party, SnapChat, Tik Tok collage, Eid #DontRushChallenge fits

InShaAllah you would have made a strong online friendship group during this time. Make sure you meet up in real life when coronavirus is well and truly over.

 

 

She has also launched ‘Ramadan Online’ to build a digital network. Currently this is only for the Greater London area, but you can register your interest for extending this to another region by filling in this form: https://docs.google.com/forms/d/e/1FAIpQLSdyuN26c_wqi9Mw6YAh-0jTtb56Lpuq9nboe3pSB0cKaWMxoQ/viewform

 

To find out more about Ramadan Online follow @RamadanOnline on Twitter, or @Ramadanon_line on Instagram.

 

Deliveries

During this time, a lot of delivery companies such as the Royal Mail are limiting the contact they have with customers.

In the case of the Royal Mail, staff are not handing over hand-held devices to customers to get signatures, but will log the name of the person who accepts the delivery. Where an item won’t fit through your letterbox, they will place the item at your door, knock, and then step aside a safe distance while you retrieve your item.

To check the most recent updates from the Royal Mail please click the following link: https://www.royalmail.com/d8/coronavirus-protection

 

Transcription of Public Health COVID-19 Briefing for Migrant Communities

On the 15th April 2020, Coventry City Council’s Public Health Department presented a briefing online about the COVID-19 coronavirus, aimed at supporting key people and organisations from Coventry’s migrant communities in disseminating correct and useful information. Public Health have kindly transcribed the presentation for those who could not attend. Please see this below.

WHAT IS CORONAVIRUS?

  • New virus
  • We don’t have immunity
  • Transmission similar to other respiratory diseases – through coughs and sneezes of an infected person (directly or from surfaces)
  • Main symptoms:
    • High temperature
    • Persistent dry cough
  • Many people will have mild symptoms
  • Some groups of people seem more susceptible to the virus than others
  • Do not delay getting help if you’re worried. Trust your instincts.

HOW CAN YOU HELP?

  • Help people to understand the following key messages
    • Coronavirus symptoms
    • Stay at home to stop the infection spreading
    • Other ways to stop the infection spreading
    • What to do if a person shows symptoms
    • Multilingual advice is available
  • How can you do this?
    • Use social media-repost or retweet Coventry City Council messages once a day
    • Talk to people – by text or telephone
    • Promote Coventry City Council support map

Key messages

You should only leave the house for very limited purposes:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
  • travelling for work purposes, but only where you cannot work from home
  • Cultural events such as Ramadan may have to be held differently

These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

HOW TO STOP THE INFECTION SPREADING?

  • Do
  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • Don’t
  • do not touch your eyes, nose or mouth if your hands are not clean

Self-isolation helps stop coronavirus spreading

Do not leave your home if you have symptoms of coronavirus (COVID-19) or live with someone who does. This is called self-isolation.

If you are self-isolating, you must:

  • not leave your home for any reason, other than to exercise once a day – but stay at least 2 metres (3 steps) away from other people
  • not go out to buy food or collect medicine – order them by phone or online, or ask someone else to drop them off at your home
  • not have visitors, such as friends and family, in your home
  • You can use your garden, if you have one.

HOW LONG TO SELF ISOLATE?

If you have symptoms of coronavirus, you’ll need to self-isolate for 7 days.  After 7 days:

  • if you do not have a high temperature, you do not need to self-isolate
  • if you still have a high temperature, keep self-isolating until your temperature returns to normal
  • You do not need to self-isolate if you just have a cough after 7 days. A cough can last for several weeks after the infection has gone.

If you live with someone who has symptoms, you’ll need to self-isolate for 14 days from the day their symptoms started. This is because it can take 14 days for symptoms to appear.

  • If more than 1 person at home has symptoms, self-isolate for 14 days from the day the first person started having symptoms.
  • If you get symptoms, self-isolate for 7 days from when your symptoms start, even if it means you’re self-isolating for longer than 14 days.
  • If you do not get symptoms, you can stop self-isolating after 14 days.

After self-isolation

  • You still need to stay at home when you finish self-isolating, but you can go out for essential trips such as buying food.

For a diagram of this guidance click on:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/874011/Stay_at_home_guidance_diagram.pdf

 

Please promote COVID 19 guidance that is available in a range of languages

 

Local support during the pandemic is available at

https://www.coventry.gov.uk/coronavirus

The Community support section includes

  • Emergency Food Hubs 10 Emergency Food Hubs have been created or strengthened across the city. A central hub will coordinate referrals which can be made by an individual online or over the phone and will continue to support the many people already known to need this service locally. Referrals can be made by calling 08085 834 333
  • Operation Shield Support Service To support people who have been strongly advised to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks.
  • Support for rough sleepers – During the COVID-19 (coronavirus) emergency, all known rough sleepers and people using night shelters in Coventry had been offered accommodation. This includes those with No Recourse to Public Funds.

Finding community support services A map of support services has been developed please click the buttons at the top to filter what type of support you are looking for or click the buttons down the side to see what is available in your ward. Below the map you will then see information including the name and contact details of each individual group

If you need help in finding the right support, our contact number is 08085 834333.

 

Other Useful Links 

Local GPs and Accident and Emergency departments are still open. To find out what you should and shouldn’t click here.

Irish Health Service has provided a 16-page information booklet and posters about COVID-19 in different languages – https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/covid-19-translated-resources/

Doctors of the World – advice for patients on Coronavirus in various languages https://www.doctorsoftheworld.org.uk/coronavirus-information/

The Traveller Movement have collated a series of resources and fact sheets specifically aimed at supporting Gypsy, Roma and Traveller communities at this time. https://www.travellermovement.org.uk/index.php/covid-19

Joe Wicks is doing PE lessons live online every weekday at 9am. This will help people of all ages stay active and entertained https://www.facebook.com/JoeWicksTheBodyCoach/

Research in Practice has created a useful page full of information on domestic abuse and what options are available to victims during the COVID-19 crisis – https://www.researchinpractice.org.uk/all/news-views/2020/april/domestic-abuse-in-the-coronavirus-epidemic/

 

Every weekday CRMC is running Kahoot ESOL challenges! To get involved with videos and challenges, request to join the Facebook group that can be found below! https://www.facebook.com/groups/514046279309410/?ref=group_header

 

St Francis Employability is running quizzes & videos posted to its Facebook page and website! Click the link below to find out more and get involved https://en-gb.facebook.com/stfcov

 

Social Innovation Emerald Book Club is holding daily online stretching between 10:30-11am. To get involved, please contact them on Facebook https://www.facebook.com/EmeraldBookClub/

 

Positive Youth Foundation is offering an employment hotline for young people aged 15-24! Those who want advice can call 07958 325426 on Monday and Friday.

 

Younger children may be interested in Share My Language Rhymetime sessions held every Thursday at 11am on Facebook Live (MiFriendly Cities page). This activity session for children and parents includes songs, music, rhymes and lots of interesting and entertaining educational elements – specifically focused on cultural and language exchange. https://fo-fo.facebook.com/events/coventry-library/share-my-language-rhymetimes/2305193513082041/

Follow @covlibraries on Facebook and Twitter for some suggested reading to keep you busy during the COVID-19 crisis https://www.facebook.com/pg/covlibraries/

Sadhguru is providing daily meditation at 12:30pm on YouTube
https://www.youtube.com/watch?v=VQ9xr7dmcpY

 

 

 

 

 

 

 

 


Section Icon Self-care

There are a lot of things that you can do to look after your own health and prevent yourself from becoming unwell. Many illnesses or symptoms can be treated at home with the help of a well-stocked medicine cabinet and plenty of rest.


Section Icon NHS Choices and NHS 111

If you’re not sure what kind of care you need, you’ll find lots of useful information and a free symptom checker online at www.nhs.uk. You can also ring 111 24 hours a day, 7 days a week for free confidential advice and information.


Section Icon Pharmacies

Your local pharmacist / chemist will be happy to advise you on common illnesses and the medicines you need to treat them.


Section Icon GPs

Your own GP is the best person to speak to about persistent health problems and illnesses that won’t go away. Your GP will make sure you are up to date with your immunisations, and will also ensure you are invited to be screened for a number of conditions, depending on your age and gender.


Section Icon Out-of-hours / GP Service

When your own GP surgery is closed, you can access the out-of-hours service. The 111 service will be able to help you if you need to see a GP urgently in the evening or at a weekend.


Section Icon Emergency dental care

We do recommend that you find a regular dentist, and you can find one through NHS 111.  If you do not have a regular dentist and you need emergency care you should contact 111.


Section Icon Emergency Department or 999

Emergency Department and 999 services provide emergency care for people who have symptoms of serious illness or are badly injured.